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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I will be giving the two items away since they are not even close to fitting. I was disappointed and will not be ordering from you again.
I have sent several emails requesting return form, none of the blouses fit. Please contact me
Overall good experience, took a bit longer than Amazon to get here.
I love your tops, i will be buying again from the company
Not easy to use website. Can't see items together to match colors etc.
Cute clothes
Clothes are cut very small. They don't look like the picture as far as fit is concerned.
They are pretty, but the fabric is thin and see through.
Not easy to use website. Can't see items together to match colors etc.
Cute clothes
Not happy with the products. The pants were nothing like they looked in the photos and the shirt was low quality and way too large
Prompt delivery. I like the variety of clothes on your site. Can't wait to wear it, and may wear to a class reunion! Thank you!
How do I return the shirts, although they're pretty!
This is the first time I have ordered any clothes from this store. All of the blouses were too small and
I did followed their size chart.
Will not order from this company again.
Sizes run small
Difficult to communicate problems and get responses
I emailed you to ask how to return my blouse because it was too small and got no response.
Pls see comments above. I followed your sizing list to choose my tops but 3 of the 4 are too small and I can't wear them. Your size guide states that Medium will fit a bust that is 40.55 inches. My bust is 39 inches but 3 tops are far too small and do not fit.
How can I exchange the 3 tops for a larger size? The package arrived without any Azzlee address or paperwork.
So far great! I ordered a top and loved it, so placed a second order.
Good service and quick response. One item out of stock. I wish I had just said to keep the order and send it when it was available.
It took long time for items to get here, just no satisfied, material thin and not true to size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members