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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Order
July 30, 2022

Clear images, fabric seems very thin, I have put them away for summer

Date of experience: July 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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Excellent job
July 29, 2022

Both items fit well, and i am quite satisfied with the product. Thank you

Date of experience: July 29, 2022
Texas
1 review
0 helpful votes
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First time shopper, I'll be back!
July 29, 2022

Nice quality for the price. I'm happy with the sizing too. I'm loving my new summer mix & match wardrobe!
The only issue I'd comment negatively is that delivery takes a while. (It's worth the wait)

Date of experience: July 29, 2022
Arizona
1 review
0 helpful votes
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Just waited a long time to arrive via USPS. No real experience, saw them on line liked them purchased them

Date of experience: July 29, 2022
Australia
1 review
0 helpful votes
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Great service
July 28, 2022

Have not seen your site before. Nice range. Prompt delivery and good fit

Date of experience: July 28, 2022
Georgia
1 review
0 helpful votes
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Never called to exchange it. Husband broke his shoulder and we have been too busy. Will re-gift at Christmas to a medium size friend.

Date of experience: July 28, 2022
Washington
1 review
0 helpful votes
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All arrived correct
July 28, 2022

Sizes ordered from small to large, no confidence in size chart, hope they are correct. Fabric often not stated. Hope for cotton or linen. Need a narrative on why sizes so variable. After contacting customer service, bust size correct, but all are tight in shoulder.

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Happy with purchase of 6 items
July 28, 2022

I must say I was excited with my selection but read the reviews after placing my order. I was dreading receiving my order, thinking I would either not receive the goods or they would be such bad quality I wouldn't end up wearing them.
I was completely wrong. I contacted Azzlee in relation to the shipping times and received prompt, polite service. My order came within 3 weeks, which I thought was reasonable.
I am more than happy with all items, although one top had different coloured butterflies to that in my order. I will live with this as I can't be bothered with sending it back.

All items are lightweight and flowy which suits me - more than happy with my experience with Azzlee

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Womens clothing
July 28, 2022

Pleased with my order. The floral print blouse is my favorite.

Date of experience: July 27, 2022
Pennsylvania
1 review
0 helpful votes
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Cheaply made.
August 27, 2022

See through both blouses. I could never wear either one to work.

Date of experience: July 27, 2022
New Zealand
1 review
0 helpful votes
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Excellent a first time shopper
July 27, 2022

Seem less. Arrived in good time and perfectly packaged.

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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My purchase
July 27, 2022

I hope I would be able to return the items with no problem

Date of experience: July 27, 2022
New Zealand
1 review
0 helpful votes
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Dragon fly motif T shirt
July 27, 2022

I enjoyed the shopping experience
Came in the post quicker than expected
But I was a little disappointed in the shirt because of the motif not being centred properly

Date of experience: July 27, 2022
New Jersey
1 review
0 helpful votes
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The shopping was easy and the cloths are nice BUT I need to return all 4 items for a larger size and have not been able to set that up at service website and cannot find a phone # for service. Very frustrated because I really like the cloths and want them, I need and XL on all items. EXTRA LARGE. HELP

Date of experience: July 27, 2022
Washington
1 review
32 helpful votes
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Poor quality, poor service
August 26, 2022

I ordered five shirts for my wife. They arrived late. The shirts were not the size I ordered and were of such poor quality with obvious defects. The defects included missing buttons, missing buttonholes, tears, snags, etc. in the fabrics and so on.

I'm getting the runaround trying to get a refund. They requested videos, pictures, notes from my mother, you name it. I'm going to have to resort to turning this into my credit card company as a dispute.

I strongly recommend you stay away from this company.

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Love the pants they fit well and feel comfortable. Nice fabric.

Date of experience: July 27, 2022
New Mexico
1 review
0 helpful votes
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Items delivered in timely matter. I was happy with a couple of my items, and a couple of the other items I was a bit disappointed as they were a bit different than what was shown in the pictures when I ordered.

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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I was wary ordering online - thought it was coming from inside Australia - but it didn't.
Not sure I would do it again - even though I like the clothes.

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Average
August 26, 2022

Parcel was lost, said it was delivered but it wasn't. I was given a phone number to arrange collection 500+ Km away from where I live.

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Refund guidelines not very flexible.
August 26, 2022

Once I contacted customer service I was advised about return/refund policy.

Date of experience: July 26, 2022