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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I was disappointed with all of the tops. They are not true to size and much shorter than displayed on the models.
We were disappointed that the courier did not come up our driveway to deliver the tops and we had to go and pick them up from a depot.
I am not satisfied with the quality of any of the clothes. Very poor quality and poor sizing. Goods not made by the manufacturer that is claimed in the description.
I brought all 5XL as I like my clothes in summer to be a loose fit and all similar styles.
They were either too big or too small.
So off to the charity bin they go.
I am so disappointed I spent $161AUD
Will not by from here again
Easy to follow - descriptions good - once my purchase was received I was very happy with the fabrics & the sizing was true to the measurement chart provided. Will be purchasing from this site in the future.
Arrived when said, had delivery info emails. Very happpy with service have order another top for summer
On requesting a refund found out i had to return items to New York which was too expensive impacting on my returns value wouldn't order again.
I would have liked an easy and clear return policy. Not having one is putting me off buying from you again
I like the designs and material of the items. I was just disappointed about the dark green top being so small (I ordered a large size and it fits like a small size) as I loved the design.
I feel these pants were not sized right at all. I always take a large to X-Large. These shorts were more like a medium
Good experience but sizing is wrong
I am a small to medium frame in English sizes
I ordered extra large just incase sizing was out, yes most items are still too small
Customer service great as they followed up to see if I had received my parcel
Love the styles, are ageless designs, and a bit different and eye catching. I will stay a big fan and buyer
Arrived quick and had no problems with seller. The quality of 3 of the pieces were lovely, one was cheap fabric.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members