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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Purchased a top & pair of pants. I wear a 2x in top or 3x if I want a very loose fit. I ordered 4x from this company & it fits snug! Pants: Ordered 2xl & usually wear 1 or 2x. Pants fit snug. Clothing pictured beautiful. Clothing received is less than quality! Clothing is flimsy & items not styled as pictured! Pants shown are loose-fitted balloon shape. Pants received are like pedal pushers! OVERALL I WILL NEVER PURCHASE FROM THEM AGAIN! LET THE BUYER BEWARE! If you want clothing that is not high quality, continue to purchase here!
Took longer than expected to arrive at my address. Thanks
Easy online shopping! Very pretty items and good prices. Just hope the fabrics are good quality when they arrive. The only problem with shopping online is having to send back stuff that looks good online but is horrible when you open the package and realize it is pretty poor quality.
Disappointing... so many items sold out before my order was even confirmed!
Quick and easy. Took longer than extra cost cost to ship so it was a waste of money!
Wonderful selection, quick delivery, great quality at a great price!
Items received do not look like what the photo show online.
Cheap looking, thin material.
Sizing is small.
Long wait to receive items after ordering.
No contact details to find out when the items
Will arrive.
I will never order from this site again even though the photos online are beautiful.
I'm soooooo disappointed!
The shirt is too small and I want to return it. I'm still trying to figure out how to do that.
Communication could be improved. I didn't receive notification that my parcel was on its way and as it was my first experience with this company I was concerned.
Easy to shop, cute clothes. Decent quality. They make you write 50 words in this description.
Easy to use, reasonable delivery time
50/50 on satisfaction of items
Thought I was buying in Australia. Items shipped from China and took almost 4 weeks. I feel these are poor quality, no stretch products. Very weird - patterns all appear to be printed/painted on. Customer service did reach out to see if items had arrived. Came using Aramex once hit Australian shores.
Nice and easy. The materials of both blouses and pants were not just comfortable but high quality. The sizes were a perfect fit.
Don't shop from here. The items are not what they look like.
Will let you know when i receive product in around 15 days?
The description of the fabric was pretty light or non-existent. Many of the items were made of cheap feeling polyester type fabric. We'll see how well their returns work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members