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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Some items were not as I thought they would be, cheaper polyester fabric, not the colour depicted so a bit disappointed overall... was really looking forward to the clothing, won't shop again
Great on time exactly like picture colour was perfect
I bought this blouse because I love the color. I haven't worn it yet. Think I'll wait and wear it when Texas cools off a bit. Will have something new for Fall.
Normal shipping time, website easy, just disappointed in the quality and fit.
Prompt delivery.
Well packaged.
Clothing not quite like the pictures but ok.
Good selection of clothes but delivery time would put me off using this site again
Colour incorrect, along way from beige.
Apricot.
Not happy Jan!
Easy to order and efficient delivery within a few days but disappointed with the quality and don't expect to be buying anything further from this company
Poor experience.
Mediocre quality.
Poor sizing.
I wouldn't buy from this company again based on this order. It will go to the op shop. Lesson learned.
The website has many things I liked the look of and I did find the shopping experience painless
Satisfied with my purchases for the most part. I am missing a blouse still! Will it still ahip?
I ordered my size and it was to small very disappointed I ordered the right size
I found the website very easy to view, the ladies tops looked exactly as they are on the website, they are very good quality tops and a pleasure to wear
Excellent experience. Really had no issues with my order.
I ordered three clothes items. I received them in one parcel in a couple of weeks, the shipping was not communicated to me but when I enquired by email, I received a friendly and helpful answer with all the links. The sizes according to measurement. I wish quality and content of fabric were described more precisely. Some fabric is too thin than expected in normal items.
I just needed to return the order as the sizes are not what i thought would fit. Need to know how to return?
Ordering on this site was easy. Delivery turnaround was really quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members