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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Order was delivered very quickly! Didn't receive any notification that it was coming though!
No communication
Not true to pictures on models
Over priced for quality
Easy to navigate
Very easy and sizing was great! Prompt delivery
I've never had such a hard time returning
Something.
Easy online shopping no problems whatsoever. Ordered and received within a week. Will order more from Azzlee
Order one size up if the chart confuses you! Better to have a little more room then squeezing yourself in! You'll be really happy with what you purchased!
Recieved my blouses no invoice and no return label 2x is my size and thought the colors were no very bright need a paper to return 3 of these for a refund
I think Azalea sizes are somewhat different to what my sizes are like. Ordered a large as I usually am a medium. Was hoping this size would be nice and roomy. It does fit me but not as loose as I had hoped.
Love the top though
The shopping was easy and fast. Will know more once the shipment is received.
This is the first time I have ordered on-line and was disappointed I will have to return it all.
Nothing wrong with the tops, just not what I expected.
Very good Customer Service. Thanks
I bought a larger size than normal and still found the sizing smaller
While the cotton fabric was thinner than expected it is okay
Pleased with the style and colour of both shirts
Beautiful items
Easy shopping & payment. Looking forward to receiving them. Thankyou
Fairly easy. Long shipping time. Shirt is of cotton material. Pleased with purchase.
I probably will not buy from them again. Nothing was anything like what was pictured.
Slower getting the order than some places. But still worth the wait with quality materials.
Love the Blouse. Fits perfectly. I have worn it several times and have gotten several compliments.
Feed back from you would be good to assure you're not a dubious company as I'm very very happy with my product
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members