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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Check sizes carefully. Products are well sewn and fabrics are nice
Late in sending tracking and did take a while to get here but happy with everything I received
The sizes ordered on-line do not seem accurate - many items did not fit
Easy to order online, the clothes took a couple of weeks to arrive, two of the tops were made out of a material that was quite see through so a singlet will be needed to wear underneath it.
Fast service and good quality
No problems with my order
I had no problem ordering with this company. Everything was as advertised and I received them on time. Great selection and easy ordering.
I am so very frustrated, since I am wishing to return this item that I DO NOT want... & have gotten NO direction on how to do it. Please let me know ASAP the next step. I will NEVER order from your
Company again! I expect a prompt response!
Disappointed, as I got a completely different shirt in the mail...
I paid $25.00 (?) for fast shipment but it still took longer than I wanted it to.
Excellent online shopping experience and the clothing I ordered and received were exactly what I wanted
Was disappointed in the material quality and sizes are not all accurate
Not impressed with sizing or fabrics. Cheap fabric used.
I purchased several items and have been very happy to receive them and can't wait for Summer to be able to wear them. Sizes seem to be fairly standard and time from ordering to receiving the package was reasonable.
Not buying from here again. Quality of the fabric is very poor and flimsy. Ill fitting sizing. Am disappointed.
Received in timely manner but unfortunately neither top fit me like I hoped. Needs to be made longer so it doesn't fit too boxy
From placing my order to its delivery everything was very simple and straightforward. No hitches, no excuses just efficiency
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members