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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Clothes
August 17, 2022

Was very good
All tops returned, all to small. Waiting for refund for returned items

Date of experience: August 17, 2022
Arizona
2 reviews
0 helpful votes
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Clothes too small
September 16, 2022

Would like to return them for a refund. The are too small. Sizing not true. Run smaller than in the stores.

Date of experience: August 16, 2022
Australia
1 review
1 helpful vote
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Marie
September 16, 2022
Updated review

Extremely disappointed with inferior quality of products. Will not be a return customer.
No swing tags attached to any garments & no invoice included.
Sizing unreliable. Would like refund for tops, but unable to locate a return address.

Date of experience: August 16, 2022

First time customer
July 28, 2022
Previous review

First time customer. Reviews helpful, when choosing sizes.

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Clothing
August 17, 2022

Very happy with purchases. The only thing was lack of any communication after order was placed ie tracking no.

Date of experience: August 16, 2022
Michigan
1 review
0 helpful votes
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The merchandise came quickly and the clothes were very nice and I would definitely order again.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Need to return items
September 15, 2022

I received my order but need to return the green and blue tops. How do I do that?

Date of experience: August 16, 2022
North Carolina
1 review
0 helpful votes
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Grey Blouse
September 15, 2022

Material is thin and cheap and happy. Feels like it would come apart.

Date of experience: August 16, 2022
Australia
1 review
0 helpful votes
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Delivered in reasonable time. Disappointed in quality

Date of experience: August 16, 2022
Australia
1 review
0 helpful votes
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Shopping with Azzlee
August 16, 2022

Found Azzlee to have a great range, they posted article quickly. Only hitch was delayed receiving, all to do with courier no doubt.

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Not impressed
September 15, 2022

It turned up, but did not deliver what is shown in picture. Really bad marketing ploy if expect to gain customer trust. This also makes it bad for other suppliers in gaining online shopping experiences. They should be banned as not a quality supplier.

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Good value
August 16, 2022

All fit well and look nice. Received in a reasonable time frame.

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Happy
August 16, 2022

I'm impressed with the speedy delivery, I would shop here again

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Review
August 15, 2022

I had no problems with this Company, the delivery was very quick.

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Pants with buttons
August 15, 2022
Updated review

Easy to order, no dramas reguarding sizeing, al the clothes are great, will be ordering more at a later date

Date of experience: August 15, 2022

Easy to complete order
August 24, 2022
Previous review

Easy to complete order

Date of experience: July 25, 2022
Florida
2 reviews
0 helpful votes
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Claudia
September 14, 2022

Do not like item received. Nothing else to say. Received in a few days.

Date of experience: August 15, 2022
Australia
1 review
0 helpful votes
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Easy to get around. Company is easy to order with. Notification given for delivery.

Date of experience: August 14, 2022
Australia
1 review
0 helpful votes
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GOODS NOT AS DISPLACED ON WEBSITE
September 14, 2022

Disappointed in the product as discussed with the customer service. Also disappointed that the fine print expects you to return the goods if not suitable. USA post charge would have been $37 so had no choice but to keep them and accept the refund credit offered.

Date of experience: August 14, 2022
New Zealand
1 review
0 helpful votes
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I found Azzlee to be a very professional company with prompt service. When my purchases arrived I was very pleased with the quality of the clothes.

Date of experience: August 14, 2022
Australia
1 review
0 helpful votes
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Happy Customer
August 15, 2022

The items were very well packed. Quick delivery. Easy to use website with great payment options. Looking forward to receiving my order

Date of experience: August 14, 2022
Australia
1 review
0 helpful votes
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Review
August 15, 2022

Fantastic collection but poor fabric. Not happy with the fabric as very poor quality fabric for the price.

Date of experience: August 14, 2022