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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Will not be ordering from this site again- item was cheaply made and not what I was expecting
For the price I was happy with the shirt and style. It isn't easy to find shirts that work for my petite body. I really like the cut.
I thought the tops I purchased were in fact "sweatshirts" not the nylon material. I was ordering for cooler temperatures and hoping for warmer sweatshirts. However, the tops were pretty and fashionable. Hoping they will come out of the wash good and hold up well.
Items are not in line with web site's sizing chart
The promised date is 8 to 15 days. But it took more than 3 weeks
The tops are very nice. Very colorful as shown in site. The size is true also. I ordered mediums and the fit is right. Like the longer body.
Very disappointed in the sizes. Love the shirts but need to return them all because they didn't fit
Ordered hooded coat and it took quite a while to come but I did get it and it was too small. I have since replaced it with something else as I needed it to take on a trip
Ordered all 4 colors, took a couple weeks to arrive but worth the wIt!
Material was very thin and clingy. Too much trouble to return. Even though I measured carefully both tops were too tight.
The top & shorts I ordered arrived promptly and exactly as I ordered. It's just that I needed a size larger.
I don't like your return/refund policy
I probably won't order from you again
The shopping experience was okay. Items were received a little later that I had expected, but there were no problems receiving my package
Easy but confused with the sizes, I rang for the refund policy - non offered but a 10.00 refund and I donated the pants to charity. Down 25.00!
Items were received. However, I did not receive an email confirming the order or tracking information for this order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members