On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
You have convinced me to never buy online again! Big waste of over $100.
Website easy to use, directions for measuring easy, form easy and quick to fill out.
Good service and product arrived in great condition.
My first time ordering. I hope the shipment comes in a reasonable time.
If it does, I'll probably shop again.
Azzlee was great with communication concerning receipt of order, process of order and shipping of order.
Waiting to see how the sizes fit good fit fit very close to size happy with all
Received order in a timely manner - but want to return!
Delivery was prompt but l was disappointed in the lack of garment quality. I believe the advertising makes the garments of clothing more attractive than they are.
Very good service arrived very quickly very satisfied
I was a little skeptical about ordering from this company and wasn't sure about the quality of the clothing but WOW! I got my order within a timely manner and the clothes are high quality. Would recommend this company to friends and family.
Although it took a while to receive, that was not unexpected as they payed out the timeline upon ordering. I would like to see additional pictures (front and back) of the items. Also material information and washing details on the website
Clothes were exactly as they described them, they fit perfectly and the colours are vibrant.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members