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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
2 reviews
0 helpful votes
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First time here. Easy check out. I had no issue with this purchase and will be back.

Date of experience: October 2, 2022
New Zealand
1 review
0 helpful votes
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Online order
October 2, 2022

Pretty straightforward. It would be good if the reviews all related to the specific item

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
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Very happy with sizes
October 2, 2022

Very easy thanks, very good customer service very happy

Date of experience: October 1, 2022
New Zealand
1 review
0 helpful votes
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First shop with Azzlee
November 1, 2022
Updated review

Ok but I would not have ordered the dress if I had known the fabric and more detail about the dress would have helped.
It would also help to have an address for returning any items.

Date of experience: October 1, 2022

All good but some items did not have fabric stated...
September 11, 2022
Previous review

All good but some items did not have fabric stated and would like to have seen mote detail of dresses

Date of experience: September 11, 2022
Australia
1 review
0 helpful votes
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Happy experience.
October 1, 2022

I found the staff at Azzlee to be super helpful. Asked to change size and that was done with no problems. Prompt delivery, would recomend.

Date of experience: October 1, 2022
Minnesota
1 review
0 helpful votes
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Misleading ad
October 1, 2022

Does not look like the picture
Does not look like the picture
Does not look like the picture
Does not look like the picture

Date of experience: October 1, 2022
Maryland
2 reviews
0 helpful votes
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Good model, ugly fabric
October 1, 2022

The model looks good and fits well but the fabric is ugly

Date of experience: October 1, 2022
Colorado
1 review
0 helpful votes
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Summer and Fall
October 1, 2022

Good on-line shopping experience. True to size fit.

Date of experience: October 1, 2022
Australia
1 review
0 helpful votes
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Shipping delays. Poor quality
October 31, 2022

Website makes garments look so much better than they actually are. Poor quality fabric and poorly made. I assumed site was Australian with AzzleeAu in title of advertisement.
No options for easy returns. I, be wasted almost $100.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
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Good experience
October 1, 2022

Items arrived in time and, loved most. Just the pants not as comfy as I thought

Date of experience: September 30, 2022
Massachusetts
1 review
0 helpful votes
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Disappointed
October 31, 2022

I ordered 5 items and I am disappointed in all of them. They look very cheap in real life. I probably will not wear any of the items.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
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Both blouses are too small.
October 1, 2022

So far my shopping experience has been very good. The two blouses I ordered arrived quickly but are both too small. I ordered L size but need 2 sizes larger. I weigh 59 kgs and a Large is too small. I need a return address please.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
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Pink t-shirt
October 31, 2022

What I received looks nothing like the picture displayed on the website

Date of experience: September 30, 2022
New Zealand
1 review
0 helpful votes
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Disappointing quality
October 30, 2022

Overall I was disappointed with the quality of these items

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Photos are promising
October 30, 2022

Photos are a tease. Sizes not as large as hoped. Fabrics are lighter than expected.

Date of experience: September 30, 2022
Australia
1 review
0 helpful votes
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Happy with all
September 30, 2022

Easy to use just takes a while to get to my destination

Date of experience: September 30, 2022
Texas
1 review
0 helpful votes
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A waste of money
October 29, 2022

The jacket looks beautiful in the picture. In real life it is a cheap synthetic and certainly not 3 dimensional. The collar does not lay down properly and sizing is off.

Date of experience: September 29, 2022
Massachusetts
1 review
0 helpful votes
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I will need to return this, it was tighter than expected.

Date of experience: September 29, 2022
New Zealand
2 reviews
0 helpful votes
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Happy
September 29, 2022
Updated review

My second order the first order arrive promptly and i was thrilled with the products. Thanks keep up the good work.

Date of experience: September 29, 2022

First Class experience.
September 25, 2022
Previous review

Really pleased with the prompt delivery and pleased with the quality of the products. Will purchase more at a later date. Many thanks.

Date of experience: September 25, 2022
Minnesota
2 reviews
0 helpful votes
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Meh
October 29, 2022

Overall good. I wish the shorts were what I thought they'd be.

Date of experience: September 29, 2022