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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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Canada
1 review
0 helpful votes
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Long sleeve printed jacket
November 5, 2022

Took about three weeks to arrive but no problems. Was unable to track the parcel.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Not like the picture in the ad.
November 5, 2022

The original photo in the advertisement led me to believe this jacket had a 3-dimensional look. It doesn't. The design is printed on polyester.

Date of experience: October 6, 2022
Australia
1 review
0 helpful votes
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Nice clothes
October 6, 2022

Clothes took sometime to arrive. Happy with the clothes when they finally arrived

Date of experience: October 6, 2022
Pennsylvania
1 review
0 helpful votes
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Not quite what I expected.
October 6, 2022

The experience itself was great. Prompt shipping and delivery. But the jacket was not quite what I expected. What looked like embroidery in the picture was only printed on the fabric. It was a lovely jacket, just not for me. I passed it on to a friend.

Date of experience: October 6, 2022
Canada
1 review
1 helpful vote
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Almost
October 6, 2022

I did a lot of research on your company to make sure I would get my jacket. Mostly everything indicated that I would have to order larger than usual. I am a 2X. Because it was a jacket I decided to go even higher than suggested so I could wear things underneath. I ordered a 5X. It almost fits. There is not enough room in the arms but I am trying to stretch them out. The jacket itself is lovely and seems to be good quality. I really hope I can wear it comfortably some day.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Displeased
November 5, 2022

Not satisfied. Would like to return. How do I do that. There is no papers in package

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Arrived timely
October 5, 2022

Received well packaged and not a long wait for the delivery.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Cheap clothing that is misrepresented
November 4, 2022
Updated review

I am very disappointed now that I have received my items. 2 of the 3 clothing items are ripping at seams because they are so cheaply made and the 3rd was advertised as a sweater. It is not a sweater. It is thin material that looks like it was printed wrong. I have written to customer service to ask how to return the "sweater" and have not received a response. Plus I'll lose money anyway because I'll have to pay to ship it back. That is IF I get instructions in time to meet the 14 day return deadline. I will not order from this website ever again.

Date of experience: October 5, 2022

Love the website and clothing
September 15, 2022
Previous review

Love the website and clothing.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Great expérience
October 5, 2022

Good quality clothes and fast shipping. And everything looks nice on.

Date of experience: October 5, 2022
New Zealand
1 review
0 helpful votes
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Lovely items prompt delivery
October 5, 2022

Easy site to navigate product well displayed and described

Date of experience: October 5, 2022
Ohio
1 review
0 helpful votes
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Glad I ordered
October 5, 2022

Looking forward to my next order! Will definitely order again.

Date of experience: October 5, 2022
Virginia
1 review
0 helpful votes
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Jacket not the same
November 4, 2022

The picture of this jacket makes it look fantastic but that is not what I got. It is faded and cheap material. I am very disappointed in this and would love to send it back.

Date of experience: October 5, 2022
Massachusetts
1 review
0 helpful votes
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The colour I chose, blue was really true to the photo. I did not realize the black top had indented stripes but it actually makes it a little more special Would definetely buy again!

Date of experience: October 5, 2022
Canada
1 review
0 helpful votes
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Mildly dissappointed
November 4, 2022

Product took longer to arrive than expected and was of a lesser quality than I had hoped - in the end the item was too small to wear comfortably so your sizing is definitely on the smaller size

Date of experience: October 5, 2022
Massachusetts
2 reviews
0 helpful votes
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I ordered a birthday present, it is junk. I want to send it back and have asked for your address (not on the package) or an address label. Getting this makes me hopeful, but if I don't get an address label I am taking this to the better business bureau. You have to do better.

Date of experience: October 5, 2022

Easy
September 11, 2022
Previous review

Easy - This is a birthday present, so I hope it fits my sister.

Date of experience: September 11, 2022
Australia
1 review
0 helpful votes
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No happy
November 4, 2022

Sizing and shape were not great. Thinking of returning them.

Date of experience: October 5, 2022
Australia
1 review
0 helpful votes
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My pants are too big
November 4, 2022

My pants are too big how do I return them? If You could get back to me would be much appreciated office at megaswim.com.au thank you Mick

Date of experience: October 4, 2022
Missouri
1 review
0 helpful votes
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Refund
November 4, 2022

I've requested a full refund and they have tried to get me to agree to a much less than full refund. The issue is still not resolved. I still have a very poor quality jacket and they still have my money.

Date of experience: October 4, 2022
Maryland
1 review
0 helpful votes
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Shopping
November 4, 2022

Easy to use and product as described happy with what I ordered

Date of experience: October 4, 2022
Australia
2 reviews
0 helpful votes
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I have a 4 because of the time it took to arrive, they said 11 to 15 days but it was much longer.

Date of experience: October 4, 2022