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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I was so disappointed in my order. Your Sizes run extremely small. I have worn the same size in clothing For years. If you are ordering these clothes I would suggest you order two sizes larger than you normally wear. No Info with package on how to return items.
Everything I ordered was too snug. Ordered regular size. I even order one size up for one item but too snug. Great fabric very soft.
Excellent. Quick and efficient delivery.The blouse is absolutely beautiful
Not enough detail about the top eg type of fabric. Sizes are very small
Great service. I upsized the tops I ordered after checking the size guide and reading reviews, but they were still too small.
The materials and patterns are lovely, and apart from sizing problem for the tops, the other garments and sets were very satisfactory
The site was easy to order from and the order arrived within one week.
Very nicely set up online shop. Easy to navigate.
No issues with website
I love my jacket! Every place I go people love it I tell him where to get it I don't know if they do but I try OK thank you. Everything else I've gotten from you I love also I have at least four maybe five tops and the jacket.
My package with every item came very quickly and most of the clothes were really nice. This was my first time shopping with Azzlee but definitely not my last.
Shopping with Azzlee is easy and fun. Plus you find things you never see in stores.
I'm very happyb with my purchase and will be ordering more soon. I'm glad I went the bigger size though.
Professional site with beautiful clothes and a quick postal delivery
Return process was a HUGE hassle. Exchanged about 20 emails before I settled for partial refund just to end it
Bought these clothes for my mother's birthday. After a delivery delay, they did arrive in time and she is mostly very pleased with them. Thank you for the good customer service and good quality clothing and styles.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members