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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I often hesitate to order clothes on line but the sizes were as I hoped. Fabrics were reasonable qulaity. Good value!
Communication was good, quick response when I had a query
It was very easy to order the item, but it doesn't fit well.
I'm sorry. I haven't received this order yet! I ordered it and it was out of stock, so I reordered it! Please send my order. Thanks, Cherry Nelson
Everything was as described on the website. Tops run a little big so consider when picking something by the design. I need to exchange one thing for a small size.
Ordering was easy. I was looking forward to getting this jacket. It looks so cheap- probably won't even wear it.
I love all of the items I ordered, but the sleeves were far to tight for my arms. Someone who needs a 3x and 4x certainly has larger than normal upper arms as well. Not sure how I am to go about returning my purchases, as there was no shipping paper in the package.
The printed design looked OK but the material was much lighter than expected. It could be work as an exercise tee rather than a sweatshirt.
Delivery was through a third party and was later than I expected
Very good communication. Package arrived in a timely manner l.
Clothing well packaged and arrived in a good time. Just a shame one of the tops had a medium lable but it was definitely a small. It was the one I liked most. Now my skinny friend likes it a lot!
The garments were not like the original photo. Cheap material and cut in my opinion.
Pleasing. Nice clothes and great service. Very happy
All clothes were of good quality, some of the sizes however were smaller than i expected, 1 size 12 pants fit while another was very tight? Delivery was as promised, yet to see about the return of items and see how easy this is.
There were three things that didn't fit, which was a suprise because the others did, with the same size.
My first time ordering, I'm anxiously waiting for my order! The reviews were a top priority for me and the free shipping and I got a 15% discount!
The package took longer to arrive than I expected, however it arrived in good condition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members