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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Julie
November 15, 2022

After first wash the whole front of the jacket frayed

Date of experience: October 15, 2022
Australia
2 reviews
0 helpful votes
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Good purchase
October 15, 2022

Just easy to Manoeuvre around the site. Lovely clothes

Date of experience: October 15, 2022
Texas
1 review
0 helpful votes
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Received quickly
October 15, 2022

Received product that was pictured in good time. Even though I was disappointed in the product.

Date of experience: October 15, 2022
Australia
1 review
0 helpful votes
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Not satisfied
November 14, 2022

Products below expectation not linen & or leg shape not as depicted

Date of experience: October 15, 2022
Australia
1 review
0 helpful votes
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Good Shopping
October 15, 2022

Nice clothes good quality, delivery was smooth. Good choice in clothes

Date of experience: October 14, 2022
Illinois
1 review
0 helpful votes
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Nice but thin
October 15, 2022

Cute jacket but it's thinner than I thought. More like a sweater.

Date of experience: October 14, 2022
New Zealand
1 review
0 helpful votes
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Good online experience
October 14, 2022

Lots of choice great prices and easy to shop. Good range of casual and more formal items. Items arrived promptly with good service. I recommend Azzlee to all ages!

Date of experience: October 14, 2022
New Zealand
1 review
0 helpful votes
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Disapionted with quality of material
November 14, 2022
Updated review

Not great as had to wait so long for delivery disappointed with goods properly not shop here again sorry

Date of experience: October 14, 2022

Good thanks
September 15, 2022
Previous review

Good thanks

Date of experience: September 14, 2022
Illinois
1 review
0 helpful votes
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Sweatshirt
November 13, 2022

Disappointed they were not sweatshirts! I ordered a size larger and the sleeves were too short.

Date of experience: October 14, 2022
New York
1 review
0 helpful votes
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Long Sleeve Hooded Coat
October 14, 2022

Shipping went exactly as expected and it was packed well.

Date of experience: October 14, 2022
Georgia
3 reviews
0 helpful votes
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Had no problem at all really got it faster then I thought I would. Thanks so much.

Date of experience: October 14, 2022
Ohio
1 review
0 helpful votes
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Returns
November 13, 2022

I thought I ordered through Shein.! All my items are too small. Need to be returned. Which company do I go through for this?

Date of experience: October 14, 2022
Pennsylvania
1 review
0 helpful votes
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Very happy customer!
October 14, 2022

Love my new clothes! Customer service was quick in responding and shipping arrived before the estimated time!

Date of experience: October 14, 2022
Australia
1 review
0 helpful votes
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Poor Quality
November 13, 2022

I was disappointed with my order. The fabrics used are of very poor quality
And unlike the clothing advertised.

Date of experience: October 13, 2022
Canada
2 reviews
0 helpful votes
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All Good!
October 13, 2022

I love it when the item is as described & the sizing cart is accurate!

Date of experience: October 13, 2022
Missouri
1 review
0 helpful votes
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Na
November 12, 2022

I do not feel like being forced to write a review thanks anyway

Date of experience: October 13, 2022
Massachusetts
1 review
0 helpful votes
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Never again
November 12, 2022

I ordered a small Halloween hooded long sleeve shirt. The colors weren't half as vibrant as the picture. It was so small that it fit my neighbors grandchild who is 10 so I gave it to him because I contacted them for a refund and a little over a week later they offered me $7 refund to keep the product. I replied to the email saying no thank you but it is way too small and I honestly don't like the material. I have given them two weeks to respond with no reply. I will never buy from this company again. Bad customer service and in my opinion not a good product. I don't like polyester clothing.

Date of experience: October 13, 2022
Ohio
1 review
0 helpful votes
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Frustration with returns
November 12, 2022

Unfortunately, I need to return my items (one didn't quite fit right and other two were either ordered incorrectly (size-wise) by me or sent incorrectly. Either way, I need to return. I think I am on email 5 or 6 regarding getting needed return information. They are very polite emails but frustrating as I just want the needed information to return but keep getting passed to the next email (only 1 a day so this has been going on a week now) as they desperately try to get me to just keep the items. This process is making me not want to ever order again, but I remain hopeful as I still await my next email as I still don't have needed return information.

Date of experience: October 13, 2022
New Jersey
1 review
0 helpful votes
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Very Happy
October 13, 2022

Things are very clear and prices are very reasonable, an awful lot to choose from, I'll be back

Date of experience: October 13, 2022
Australia
1 review
0 helpful votes
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Nice Blouse
October 13, 2022
Updated review

Relatively easy, simple process to navigate, thank you for your service

Date of experience: October 12, 2022

Not easy to navigate through the process when starting
October 23, 2022
Previous review

Not easy to navigate through the process when starting

Date of experience: September 22, 2022