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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Robyn Australia
November 17, 2022

Ordered 3 items as per size guides. All were too small. Wished to return all. 3. Was advised I would have to pay both initial postage from USA and to pay return post to US. Accepted offer of 50% refund and keep items from Azzlee. PayPal refunded 50% within days.

Date of experience: October 18, 2022
Maryland
1 review
0 helpful votes
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Not exactly as described
October 18, 2022

The sweatshirt is really a t-shirt, the hooded sweater is really a nylon patterned heavier top

Date of experience: October 18, 2022
Rhode Island
1 review
0 helpful votes
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It took about 2-3 weeks to get here, and shipping rates were high as far as I m concerned. All in all I like the jacket, good quality.

Date of experience: October 18, 2022
New Mexico
1 review
0 helpful votes
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This site was easy to use. Didn't like having to go back to the first page each time I brought up an item. But prices are very good and the quality is good. Tiny bit under sized but that's ok for me and this order. Normally I get an XL and it fits tiny bit loose. These are a little tighter. But they look like the pictures and I'm happy with the purchase. I recommend this site and will be back. I found the Christmas tops I was looking for here.

Date of experience: October 18, 2022
Australia
1 review
0 helpful votes
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Easy
October 18, 2022
Updated review

Was easy to purchase and delivery as expected. Received in excellent condition

Date of experience: October 18, 2022

Was easy to purchase
September 27, 2022
Previous review

Was easy to purchase

Date of experience: September 26, 2022
Australia
1 review
0 helpful votes
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Easy to order but just wish measurements were accurate

Date of experience: October 17, 2022
Michigan
1 review
0 helpful votes
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Poor
November 17, 2022

Not as pictured. Left lint all over my cloths. Poor quality. Not reasonable easy return process.

Date of experience: October 17, 2022
Australia
1 review
0 helpful votes
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Green Shirt
October 17, 2022

The ap was easy to use and the delivery was on the time they specified

Date of experience: October 17, 2022
Virginia
1 review
0 helpful votes
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I thought about this purchase for a long time before ordering it. I finally did although it was more expensive than I wanted to pay but I thought it would add a little color to my otherwise black, brown and blue wardrobe. It arrived and I was not happy. It was too narrow across the shoulders and the length was way too long. The colors were also much brighter than in the ad. I sent an email about returning it and getting my money back and have been through 2 offers of a lot less money than I spent on it and still haven't finished dealing with them. The jacket was nice quality but I can't wear it and I don't know of anyone that could so I just want my money back so I can get something else.

Date of experience: October 17, 2022
Illinois
1 review
0 helpful votes
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Don't order from this company!
I have been trying to return an item for over two weeks. You can't get in touch with this company and they don't return your emails!

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Halloween purchases
October 17, 2022

So far it has been good. This is my second or third time I've bought something.

Date of experience: October 17, 2022
New Zealand
1 review
0 helpful votes
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Clothes not what i thought they would be
November 16, 2022
Updated review

Shopping was fine and goods delivered in a timely manner. Just not happy with the products

Date of experience: October 16, 2022

So far so good
September 23, 2022
Previous review

So far so good. Will let you know more when i get the clothes

Date of experience: September 23, 2022
Texas
1 review
0 helpful votes
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I got the stuff
November 16, 2022

I got it that's the most I can say, other than don't waste your money.

Date of experience: October 16, 2022
Oklahoma
1 review
0 helpful votes
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?
November 15, 2022
Updated review

Ok disappointing it's not a coat it's a jacket but I like the colors

Date of experience: October 16, 2022

Love the styles
September 23, 2022
Previous review

Love the styles

Date of experience: September 23, 2022
Australia
1 review
0 helpful votes
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Clothes
November 15, 2022

No need I won't be shopping again but thankyou anyway

Date of experience: October 16, 2022
California
2 reviews
0 helpful votes
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Wardrobe update
October 16, 2022

Great so far I really like the and they seem true to size

Date of experience: October 16, 2022
Canada
1 review
0 helpful votes
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Pleasantly pleased
October 16, 2022
Updated review

First time shopping with this site, nervous about sizing, but it worked out.

Date of experience: October 16, 2022

First time shopping with this site, nervous about sizing
September 19, 2022
Previous review

First time shopping with this site, nervous about sizing.

Date of experience: September 19, 2022
Australia
1 review
0 helpful votes
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Flower Shirt
October 16, 2022

Your response was quick to sort my issue (not your fault) thank you

Date of experience: October 16, 2022
Australia
1 review
0 helpful votes
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Happy customer
October 16, 2022

Easy ordering process and great products. Prompt processing and delivery.

Date of experience: October 16, 2022
Massachusetts
1 review
0 helpful votes
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Long Sleeve Patchwork Coat
November 15, 2022

This is not a coat. Not worth the money. More like a thin fuzzy sweater, sort of.

Date of experience: October 15, 2022