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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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All went smoothly with this order! No problems
Good fit
Products looked so nice in. Pics and ordering and delivery fine but products not good quality
The order process was fine and I love the final product received - what I was expecting.
Very cheap material
Like like silk in photo but was more like felt
Large variety of products and sizes. Check out was easy
Extremely disappointing, too small, not worth the freight cost to return/exchange.
Great shopping experience. Arrived within 1 week. Clothes true to size and amazingly affordable. Very happy with clothes and prompt informative service.
I ordered this jacket that was labeled cotton/linen, I received a 100% polyester jacket.
Orders are processed quickly. Delivery is great. Only one thing, sizes in shirts is not consistent. The first I ordered fitted perfectly then the next were a little tight. Because you are an online company making sizes the same regardless of style (tapering in at waist changes comfort) would be better for consumers and making happy safe choices.
Did not have to wait too long for delivery. All good except for quality of garments. And also colour. Dissapointed!
Excellent service and product. Love the feel of the shirt. Looks great.
Great to receive order lovely soft flowing fabric very happy
Too small, and everything is hand wash. Not satisfied at all
Very happy with my purchase, they fit well are comfortable and light weight
So far it is good, hope items are as good as they look.
The pants were not like the photo on line and blouse too tight
So far it is good, hope items are as good as they look
This blouse does not represent the tapered tunic style that I expected. I have emailed the company twice asking for return instructions and they continue to try to bargain with me to avoid the return. I don't know what is going on but I do not recommend Azzlee and am very displeased with their bargaining attempts and product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members