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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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If the items arrived as stated, it would have been great!
If the items arrive as stated, it will have been great!
Delivered quickly and in good condition. The product quality was disappointing
Order arrived in a timely manner but there is no way to contact re incorrect size for return or replace. Wouldn't purchase again as material is poor quality. Disappointed as look so nice. Made for very small Asian market
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Certainly will order more products. Happy with the quality.
A bit disappointed as I ordered 3 items all the sa. E size but only one fits comfortably. One is tight on arms and one doesn't fit. One colour was different than rhe photo.
I thought I would give this company a try and when my items arrived, I wasn't impressed at all. Will not be coming back.
Lots of options to choose from. Was nervous to order from site based on other reviews. Overall happy, but didn't love the jacket.
I'd purchase from this company again. Happy with my purchases.
Can I return this as it does not fit! It is too small as not near the size
Azzlee claims they will return unworn garments that do not fit, but they try to negotiate with you to keep the items. They are not honest. I have exchanged 4 emails with them trying to get return info which they will not send. This is a sleazy company. Do not order from them.
I was a bit sceptical at first but very surprised when my order arrived very nice looking garments
Nothing fitted even though I ordered as per their size charts. Not good quality. Returns have to go to the US at your expense. Ended up getting refund for half the amount I paid which was all the items were worth anyway. Customer Service did reply quickly offering me a credit in lieu of returning goods. I would never order from them again.
Lovely clothes— took a long time for delivery,but worth the wait
Shipping took as long as expected, very satisfied with the product.
I will order your clothes for different seasons. They are comfortable to wear.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members