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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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A decent company does not constantly plead with me to keep the clothes and asks that they only pay me back for one of them!
Fit okay. Items look okay but I have read on other reviews that they shrink. I did measure my self and was pleased over all of the appearance for the money spent. If they shrink it will be a different story.
Disappointed with all items and would not purchase again from this site. Photo's don't appear to be representative of real items
Love the style of clothing so buying for the first time
Don't know how you create your patterns but I give it a thumbs down. Fit is horrible. I'm thinking of taking it apart and cut my own. Will not buy from you again!
While ordering and delivery were excellent, the quality is such that I won't be wearing either item.
Love all three sweatshirts. They are comfortable, light weight, and nice looking
Some of the clothing fitted well and was of okay quality, but some were made from poor quality fabric and were a little small.
Not sure where it was shipped from, but took longer than expected.
I have been waiting a long time to get a return address
Simple to order…. Merchandise is lovely..
Delivery took a little longer than I expected, but overall satisfied.
Unhappy with my purchase and Customer service when I sent email.
Good service just not a fan of the nylon fabrication
My experience was fine. Dress arrived quickly for an online purchase from an unknown website.
Thou GG ht it would be made with some cotton but only polyester
The site is easy to use. The tops arrived quickly. I checked the size guide carefully and bought the correct sizes, but the one which was supposed to be the smallest of the three is actually the most roomy.
Not exactly like the top shown, Sizing way out, I'm small, chose Medium, Large or X large would have been better. Make it worse I purchased 2. Win some, lose some. Will be more alert when, and a big IF, if I shop on line again. Judi W.
Products are not as they appear. I will not be ordering from this site again.
I was a little disappointed when I opened my delivery, the fabric of the clothes is very cheap & not worth the money I paid, sorry.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members