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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Waistband too think & Too short. Does not it like regular sweat shirts
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I'm delighted with my two blouses, they're well made and good looking. Thank you.
I was excited to see this site, nice clothes. However on purchase I realise I should have over oversized. All small to size. Tip upsize at least 2 if you want the fit as in pics.
Misleading, slow and disappointing. Not an experience I wish to repeat anytime soon.
I love these 2 shirts, and this was my first order. My second order, however, has not shown up. The order number is AZL**************
Love the style of clothes and quick and easy to deal with.
I thought the colour was a charcoal. Much paler. Sizing is small too. I am normally a size 14 & the large barely fits.
The products are not good quality some look nothing like the picture
I won't be purchasing again
Quick and easy to order and equally quick delivery service thankyou.
Everything went smoothly but there was no notification of delivery time
Poor quality super thin material not a sweatshirt. Ordered for my grandma. Not happy wouldn't recommend
Not the quality I had hoped for. Bought some for Christmas gifts but I would never give such poor quality as a gift, Everything I ordered for myself is smaller than normal. Chose not to try and return anything didn't want to go through the hassel.
Love the styles hoping the quality is also good.
Overall the experience was very good. They arrived in a timely matter
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members