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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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Could not find any contact information for customer service.

Date of experience: November 15, 2022

Very easy website
October 24, 2022
Previous review

Very easy website.

Date of experience: October 24, 2022
New Zealand
1 review
0 helpful votes
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Great Clothes
November 16, 2022

Easy and great prices. Different products I have been complemented on.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Don't believe I will ordered from you again. It too so very long to receive this package. Liked what I saw but didn't get what I saw!

Date of experience: November 15, 2022
South Dakota
2 reviews
0 helpful votes
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Shopping heaven
November 16, 2022

I was very happy with my purchase and the items were true size...Jean's especially...will be ordering again!

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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L is not true to size too small
December 16, 2022

Would like to return v neck tops because too small

Date of experience: November 15, 2022
Wisconsin
1 review
0 helpful votes
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Concern
December 16, 2022

Always worried if I was going to receive my order. I

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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Tops and trousers, shorts
November 16, 2022

Very happy with sizing, finish was very neat. Fabric good quality. Will buy again.

Date of experience: November 15, 2022
Georgia
2 reviews
0 helpful votes
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It Fits
November 16, 2022
Updated review

Everything I ordered fit to a T. I am not full figured 'all over' just top heavy and tall. Length in most tops falls short of the mark. These tops did not do that...

Date of experience: November 15, 2022

Thank you for offering beautiful items for full-figured...
October 26, 2022
Previous review

Thank you for offering beautiful items for full-figured women.

Date of experience: October 26, 2022
Maine
1 review
0 helpful votes
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Fun Top
November 15, 2022

Took awhile to come and was not quite the fabric I was expecting but it is ok. Sleeves are very wide.

Date of experience: November 15, 2022
Washington
1 review
0 helpful votes
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Happy shirt wearer
November 15, 2022

All good. Items arrived within appropriate time. Fabrics are good, fabrication as well. Lots of high compliments on designs. Very comfortable for all day wear.

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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Order
December 15, 2022

Disappointing quality and nothing like pictures not sure why I have to put a comment at least 50 characters

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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Great customer service but the product I bought was totally unsuitable for my height. No refund easily available.

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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Sizing
December 15, 2022

Love the clothing but the sizing I all over the place

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
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I want a refund please
December 15, 2022

Not good your make blouses for women with very small breast if you going to sell your products in the USA you need to make it normal American women we have breast we have curves and we have butt

Date of experience: November 14, 2022
Australia
2 reviews
0 helpful votes
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Happy with my purchases
November 15, 2022

Easy to navigate website - love the clothes which are good value for money. Material is light and summery for Australian beaches - prompt response from customer service and delivery took about three weeks

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Items ran very small.
December 15, 2022

I usually can easily fit in a 1x top. I ordered a 2x and it is too tight. The sleeves especially were tight. I will not be using these tops. I guess I will either dontate them or find someone else to use them.

Date of experience: November 14, 2022
New Zealand
1 review
0 helpful votes
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Seven garments
December 15, 2022

Three tops are fine. The trousers and two tops didn't fit. Contacted customer service. Very prompt response and outcome. Need to buy a larger size in future.

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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Not to size
November 15, 2022

This item is too tight for me and I did all the measurements. It also feels quite an inferior quality. Looking at other reviews I don't think I will attempt to return it and I have to pay postage to somewhere which is possibly not in Australia. I may have to give it away to someone who it will fit. I can't be bothered with all the trouble and cost of returning it.

Date of experience: November 14, 2022
New Zealand
1 review
0 helpful votes
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Sizing
December 15, 2022

It's a shame the sizes aren't consistent - both tops the same size but one didn't fit at all.

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Graphic Christmas sweatshirt
November 14, 2022

Came before Christmas and fits great! Worked out for me

Date of experience: November 14, 2022