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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Oregon
3 reviews
0 helpful votes
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Customer service is good and replies to emails directly.
November 19, 2022
Updated review

Web site could use little work. If you go back at all it takes you to the first item and not to the last one you looked at.

Date of experience: November 18, 2022

Customer service
October 26, 2022
Previous review

Had a problem with one item and customer service has been very helpful. I will definitely be ordering more from Azzlee

Date of experience: October 26, 2022
Australia
1 review
0 helpful votes
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Review
November 19, 2022
Updated review

Good so far. Order took a bit long to arrive but quality of clothing seems good. Disappointed that one blouse had long sleeves and not 3/4 sleeves. I have ordered more clothing.

Date of experience: November 18, 2022

Good so far
October 25, 2022
Previous review

Good so far

Date of experience: October 24, 2022
New Zealand
1 review
0 helpful votes
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Grey shirt sleeve top / Dandelion top
December 19, 2022

The material of both items is extremely thin which isn't apparent in the photos on the website.
Both on the tight side even though I measured and added a couple of cms on.

Date of experience: November 18, 2022
Connecticut
1 review
0 helpful votes
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I wanted to return all 3 dresses for a larger size (2X) instead of XL and it seems that I cannot do so.
Someone wrote to me stating that I could keep the dresses and they will send me 2 dresses in 2X for $30.00.
Can I return the dresses myself and will the company send me 2X instead. Maybe there is a misunderstanding somewhere. Please advise. Thank you.

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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The first time I tried to purchase on your website, I couldn't! I tried three times and then left it. I came back three hours later.

Date of experience: November 18, 2022
New Zealand
1 review
0 helpful votes
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Too short
November 18, 2022

Beautiful styles although they should be a little longer.

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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Shopping experience.
December 18, 2022

Ordering was easy, product was thinner than expected, sweatshirts where I live are much heavier. All elsec2ascok.

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Disappointed
December 18, 2022

Products disappointing. Returns too difficult. Money wasted.

Date of experience: November 18, 2022
Illinois
1 review
0 helpful votes
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Please send me a return slip so I can send back and return my credit.I thought the shirts look good, but they are not sweatshirts

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Casual printed Blouse blue toning
November 18, 2022

Very pleased with the quality & fit of this blouse. Also Very pleased to receive it before Xmas as the Postal Service is very slow to Western Australia. Thank you.

Date of experience: November 18, 2022
New Zealand
1 review
0 helpful votes
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Good experience
November 18, 2022

I had a good experience. Happy with the quality of my purchases.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Fine
November 18, 2022

All was well

Please don't ask me to do this. Please

Date of experience: November 17, 2022
Australia
1 review
0 helpful votes
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Lacking info
December 18, 2022

Not much info between purchase and the receiving of the item

Date of experience: November 17, 2022
Australia
1 review
0 helpful votes
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Happy with my purchase
November 18, 2022

Item was as described, a good fit and arrived in good time

Date of experience: November 17, 2022
New Zealand
1 review
0 helpful votes
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Overview
December 18, 2022

Products look great online- just have to watch sizing.

Date of experience: November 17, 2022
New Zealand
1 review
0 helpful votes
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Top and shorts
November 17, 2022

I am very happy with my purchase and I have ordered more.

Date of experience: November 17, 2022
Massachusetts
1 review
0 helpful votes
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Quality of clothing is poor. Sizes run way to small for america consumers. Returns nkt possible not possible. Seller is a scam. Beware.

Date of experience: November 17, 2022

Easy to navigate
October 28, 2022
Previous review

Easy to navigate. Great selection.

Date of experience: October 28, 2022
California
1 review
0 helpful votes
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Stripped blouse
December 17, 2022
Updated review

Disappointed in material Looks like weave fabric in photo Actually silky finish Very small around hips Ordered XL

Date of experience: November 17, 2022

Website easy to navigate
October 28, 2022
Previous review

Website easy to navigate

Date of experience: October 28, 2022
Texas
1 review
0 helpful votes
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Cute shirts
December 17, 2022

Very pretty shirts but they had to be wash by hand in cold water hang outside and ironed,Too much trouble when you don't have time.

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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Easy to order
November 17, 2022

Easy to place order and get response; however, I do think it took a bit too long to get the package to me, but I can only place blame on the delivery service.

Date of experience: November 17, 2022