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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I had no problems with delivery.
The sizing for the tops were to small even though they were XL and 2XL normally 18 or XL. The pants were XL and normally I am 16.
Very disappointing. I ended up giving them to my friend who is a 16. So am a bit worried to do another order.
I am not happy with the quality of some of the products I ordered. The sweatshirts are NOT sweatshirts.
They are t-shirts line with a soft very thin like flannel. Very poor quality.
I request that you send me return shipping instruction now.
You have a really nice choice of clothes to choose from. They would have been better if they had been maybe a size larger but I am hoping to shed some weight, I'm certainly working on it. The delivery was very prompt, thank you!
You have a really nice choice of clothes to choose from. If they fit well I'll certainly buy again. I'm hoping to be able to wear them to two 70th birthday parties
Runs small and a bit thin but really like the print and colours - I will wear it..
I was very disappointed in the shirt! It was a slippery fabric long sleeve tee shirt, not a sweat shirt as advertised.
I purchased a size large (I usually order Medium) to allow a loose fit ov
Very heavy sweaters, etc. The cut is ample, fits well and I like the product. It is lighter weight than anticipated, but appears to be of good quality and the style is attractive..
I had a very hard time getting the website to take my credit card.
Very easy to deal with, super fast delivery and the items were as described the pants in particular fit amazingly.
Very disappointed. Was nothing like the photo. Fabric wrinkles badly.
Poor quality and not the same cutting as the photo shown. Bought 3 different clothes at the same time but difficult to return the product if not happy. A waste of money :(
Good experience, but will not buy clothing on line again.
I have not gotten any response from customer service so can return this item as it does not fit. The cut is really tight across the back and could barely get my arms in it even though I ordered a larger size. The sleeves ended below my fingers so way too long.
Not good quality. Fabric poor quality. Should be able to return.
Ordered the items and received them in a timely manner. Wasn't quite what I expected but...I can fix the one I dislike and go from there.
Was told blouse not available, still being advertised
The quality of the fabric is terrible, the pink shir casual Capri I wouldn't even be seen in! So very disappointed
Thank you Can't to wear it Love it but grossly not (L) size in Australia. It is made in China and very small. Disappointing. Will not purchase again due to sizing misrepresentation.
I have done so above - where requested.
I'm interested to know if the procedure meets the commerce commission legal requirements in New Zealand.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members