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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New Zealand
1 review
0 helpful votes
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Arrived quickly
December 28, 2022
Updated review

Very quick and easy - just hope they fit. Unfortunately, despite being labelled my size, they were too small. The fabric was too heavy for a hot summer.

Date of experience: November 27, 2022

Very quick and easy
November 8, 2022
Previous review

Very quick and easy - just hope they fit.

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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Azzlee clothing. Good quality..
December 28, 2022

Clothing was very nice. Size was just right. Great for the holidays.

Date of experience: November 27, 2022
Pennsylvania
1 review
0 helpful votes
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Photo online
December 28, 2022

The photo online was different than what I experienced. It appeared to be less casual than what it is.

Date of experience: November 27, 2022
Australia
2 reviews
3 helpful votes
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Recent purchase
November 27, 2022

Exactly as viewed on Azzlee website. I received my purchases promptly. I would buy again from this site.

Date of experience: November 27, 2022
Missouri
1 review
0 helpful votes
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Gloves. Pretty and just what I wanted.
November 27, 2022

Easy ordering. Fast shipping. Pretty mittens. Received earlier than expected. Will keep granddaughters hands warm this winter.!

Date of experience: November 27, 2022
New Zealand
2 reviews
0 helpful votes
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Capri Pants and Summer Blouse
November 27, 2022

All went well with my order, although I did become concerned when the parcel didn't arrive the recommended time frame which was 15 business working days. I sent an email to them it was answered promptly, they then gave me a tracking number which showed that my parcel was due to arrive in Auckland NZ, which was great as I had wanted to wear the outfit on Xmas day. The parcel arrived 2 days later, which was in time for Xmas. The email they sent to me was fun,and courteous.

Date of experience: November 27, 2022
New Zealand
1 review
0 helpful votes
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Lovely shirt
November 27, 2022

Very pleased with shirt purchased on line, prompt delivery and no problems.

Date of experience: November 26, 2022
Australia
1 review
0 helpful votes
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Nice
November 27, 2022

Pants fit good,top way to big,I can sew I will make adjustments.

Date of experience: November 26, 2022
New Zealand
1 review
0 helpful votes
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Very happy
November 27, 2022

This is a genuine site and the clothes are fine. Was a little concerned when I got no response two weeks after ordering, but once the tracking info was received it was very prompt.

Date of experience: November 26, 2022
New Zealand
1 review
0 helpful votes
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Poor service, poor quality clothing
December 27, 2022

Took longer than expected to arrive. Misleading advertising - not at all what it looks like in the photos and not an Australian company as AzzleeAU seems to suggest. Not the discount as advertised (Hurry last day for 50% discount has been showing for weeks now...)
Would not recommend.
Sizing smaller than you would expect.

Date of experience: November 26, 2022
Australia
1 review
0 helpful votes
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Overall experience
November 26, 2022
Updated review

It arrived within the time frame they gave me. I'm looking forward to wearing it.

Date of experience: November 26, 2022

Except for a problem trying to update PayPal it was...
November 6, 2022
Previous review

Except for a problem trying to update PayPal it was easy to order.

Date of experience: November 6, 2022
Australia
1 review
0 helpful votes
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A bigger size was required.
November 26, 2022

Very impressed with the professionalism offered when I had to organise a larger size.

Date of experience: November 26, 2022
Colorado
1 review
0 helpful votes
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Recent purchase
November 26, 2022

Everything went well. The top is too big so I will need to exchange.

Date of experience: November 25, 2022
New York
1 review
0 helpful votes
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Great follow up
November 25, 2022

Very responsive to my needs as to delivery date-as I needed delivery by a specific time frame

Date of experience: November 25, 2022
Alabama
1 review
0 helpful votes
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Holiday
November 25, 2022
Updated review

Clothes were not quite what I expected. The Medium size is a bit smaller than i thought they would be. They are okay but the materials are somewhat thinner than expected.

Date of experience: November 25, 2022

So far so good as long as the products arrive when...
November 1, 2022
Previous review

So far so good as long as the products arrive when promised

Date of experience: November 1, 2022
Virginia
1 review
0 helpful votes
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It's ok
December 25, 2022

My experience with the company has been really good they've tried to help me in every way the material of the shirt that I liked but I did not like the print not at all it just did not look good on me

Date of experience: November 25, 2022
North Carolina
1 review
0 helpful votes
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Nice shirt for holidays
November 25, 2022

The shirt is very comfortable and I will wear it before
Christmas this year and next.

Date of experience: November 25, 2022
New Zealand
1 review
0 helpful votes
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Yandy
November 25, 2022

Easy to follow and provided goods arrive as and when indicated when ordering, I will be very pleased with no complaints. Thank you.

Date of experience: November 25, 2022
Australia
1 review
0 helpful votes
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Size XL
December 25, 2022

I am sad to advise that the size XL is not a good fit for me.
I wish to request the address for Azzlee so I can return the shirt and request an exchange to XXL size.
I look forward to receiving this address.
Thank you.

Date of experience: November 24, 2022
Australia
1 review
3 helpful votes
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RETURNS POLICY
December 25, 2022

Two of my three items were unsuitable & I requested a return refund. My order did not have an invoice enclosed, so I had to send an email to request instructions on a refund. I was promptly replied to with the following message: Sorry to tell you that Our return address is located in the USA. Given the inconvenience of returning to the US, we are happy to offer you a partial refund as compensation if you are happy to keep the item. What good is keeping the items as "they do not fit". Azzlee's website makes no mention of the return of items to the USA & I have requested a full refund

Date of experience: November 24, 2022