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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Sweatshirt itself is very soft and good quality. Didn't realize Gnomes would just be an iron-on decal.
The only issue I faced was that the items took much longer than advised to arrive
The website is clear, easy to navigate and quick to respond. Checkout was painless and uncluttered. Thank you for speedy transaction. Made shopping a pleasure.
A pleasant experience shopping here. Reasonably short shipping time.
Love the design but not happy it was made in China
Had to delete and repurchase in order to change size. Could not change after in cart. Happy with the sweatshirts but disappointed that the color block shirt was so thin (summer weight). Satisfied with over all experience.
This site is a bit hit and miss. I've had two deliveries now, and the fabric of the blouses in the pictures aren't what you get. I wasn't too bummed about the first couple, but I do have to wear a cami underneath as they are quite see through. And then I blouse I bought that looked like cotton is a slippery polyester type which I hate, so that will go straight to the Vinnies bin.
The linen blend pants with the button sides are lovely, but pick a size smaller than what the website says.
Excellent & efficient service. Great variety of products offered.
Small sizing.material bit thin would need something under the blouse.
Not great from start to finish and quality not what I expected
I got my order in a decent amount of time and got what I ordered down to correct size and everything
Placed express and unfortunately it did not get delivered in 3 days as expected
This top is perfect for the holidays. Good quality & fits great. Lovely Christmas colours.
Experience was ok. I wanted to return them, but then realised they had to go to America, so was easier to get refunded for one top & give the others away.
Email replies were very quick & efficient.
Felt that the Large, I ordered may be smaller than I expected. I know I will put on the weight I've lost through treatment this year, so I still order Large.
Great styles and true to size. The fabric is good quality
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members