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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Virginia
1 review
0 helpful votes
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Order
March 1, 2023

It took awhile to get the order. When order was received 3 of 4 products were to small

Date of experience: January 30, 2023
District of Columbia
1 review
0 helpful votes
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Unhappy
March 1, 2023

The first order I placed took 7 weeks to arrive and totally missed Christmas. I was displeased with it and wanted to return at least one item because it was undersized. I ordered larger than usual, and the items all were undersized. I was given three choices of how to proceed and decided to accept a gift card and give them another chance. I must say the items came more quickly this time, but again everything is flimsy and undersized. I will not be doing business with this company again. The customer service was relatively helpful and courteous even though the merchandise is inferior.

Date of experience: January 30, 2023
Jamaica
1 review
0 helpful votes
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Wonderful site!
January 29, 2023

Easy to order. Be sure to read the product descriptions, and check the size chart for anything you're interested in, as sizes vary per item.
Although I was a bit skeptical, and waited about 5 weeks for delivery, everything came in one package, with each item individually packaged inside. No receipt was shipped with items, so print out or track your receipt.

Date of experience: January 29, 2023
Idaho
1 review
0 helpful votes
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I searched for days and days looking for this dress. I will be totally happy if I receive it by Feb. 10th.

Date of experience: January 29, 2023
Canada
1 review
0 helpful votes
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Wonderful
January 29, 2023

It was great, I hope the clothes turn out to be great also!

Date of experience: January 29, 2023
Florida
2 reviews
0 helpful votes
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Close to being a perfect experience
January 29, 2023
Updated review

So user friendly, with great sales and good suggestions for their "you may also like". Delivery was definitely slow, so if you need something within a week, don't count on it.

Date of experience: January 29, 2023

So user friendly, with great sales and good suggestions...
January 9, 2023
Previous review

So user friendly, with great sales and good suggestions for their "you may also like".

Date of experience: January 8, 2023
Michigan
1 review
0 helpful votes
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Recent purchase
January 29, 2023

My experience was good but I need to know how to make a return for a different size and return an item I did not care for once I tried it on.

Date of experience: January 29, 2023
Florida
1 review
0 helpful votes
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Ordered 4 items. One was out of stock. Long wait time for delivery. Two items too small. Can't fine where or how to return items and get credit for them and the one item that was out of stock.

Date of experience: January 29, 2023
Florida
1 review
0 helpful votes
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Wrong items
February 28, 2023

The pants and blue shirt were correct. The gray v neck was green and the pink shirt looks nothing like what I received.

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Too long
January 29, 2023

It took to long to receive my order plus there were some that were out of stock.

Date of experience: January 29, 2023
Australia
1 review
0 helpful votes
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Better than expected!
January 28, 2023

Its always a risk with ordering from Australia and getting delivery. I had no issues at all. My order was processed and delivered and items were exactly as described.

Date of experience: January 28, 2023
Texas
1 review
0 helpful votes
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Fun and comfortable clothing.
January 28, 2023

Styles look very comfortable. Looking forward to receiving them.

Date of experience: January 28, 2023
Michigan
1 review
0 helpful votes
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?
February 27, 2023

I'm trying to figure out how to make a return. It is not easy from their website

Date of experience: January 28, 2023
Illinois
2 reviews
0 helpful votes
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Disappointed- not a sweatshirt
February 27, 2023

The shirt was described as a long sleeve sweatshirt but is actually very thin & the feel is thin polyester.

Date of experience: January 28, 2023
Colorado
1 review
0 helpful votes
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Stupid
February 27, 2023

I need to return the two pants. Please let me know how to do that.

Date of experience: January 27, 2023
New York
2 reviews
0 helpful votes
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Product misrepresented
February 27, 2023

I should know better than ordering from these sights that all show the same clothes...shipping from overseas. Lesson learned...won't order again.

Date of experience: January 27, 2023
Australia
1 review
0 helpful votes
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Disappointed with quality
February 27, 2023

Very disappointing none of the garments were of good standard. Fabric and style very disappointing

Date of experience: January 27, 2023
North Carolina
1 review
0 helpful votes
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It' went well!
February 26, 2023

No issues with my order.!
All went well!
I do not like this review, tho wherei have to keep typing...

Date of experience: January 27, 2023
Florida
1 review
0 helpful votes
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Very unsatisfied
February 26, 2023

In addition to the above three items which were much too small to be 2Xs I also ordered and received a kacki pair of pants sized SMALL. I need to return all items for refund but need instructions which I requested yesterday. Please advise immediately.

Date of experience: January 27, 2023
Australia
1 review
0 helpful votes
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Poor shipping timeframe
February 26, 2023

Quoted 3/5 days to ship and this order took almost 4 weeks to arrive! Messages to customer service just received a response back stating it was COVID's fault and here was the tracking number link. Received this package this morning but the link is still showing as it being in transit so not that useful!

Date of experience: January 26, 2023