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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Quick and easy and arrives quickly. Products all fit well and look great!
This is a great coat! Looks beautiful on and I get lots of compliments.
I can wear this as light jacket or as an over-shirt. Very flattering.
Easy selecting items, did take a long time to receive, but happy with my order.
I waited for a month to get my tops. That is the only experience I had. They were good in responding to my email.
The clothes are cute but I am doubtful of material and quality. Risks of ordering online I guess
I loved my Azzlee top but sadly it was too small. I ordered a larger size in a 3X but it was still too tight all over. Order # AZL**************.
Thank you kindly. Shelley Coffey
Unfortunately the clothes did not fit. I look forward to having a good customer service experience for the return of this order.
On a scale of 1 (don't like at all) to 10 (Really satisfied) my rating is a 8!
Adequate under the circumstances. Auckland Airport under water.
Three of the four items I ordered are what I hoped for. Shipping took a while, but I expected that. I probably would shop here again.
When the shirt arrived today, it smelled strongly of cigarette smoke. Otherwise, I was happy with it.
Unfortunately 2 out of the 6 pieces are keepers. This took very long to deliver and disappointed that the sizing was way off.
All good - a bit of a long time to receive order but was well packaged and as described - keeping all pieces so not sure if would be any issues with a return
Nice selection of lovely women's dragonfly tops…………………
Shopping experience was very easy. I had delivery within 3 weeks but unfortunately I didn't like the quality or look of the items when they arrived. Both tops are very large in size too
Clothing is not true to size and the material is feels cheap.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members