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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Sizing a bit small on some items. Love the styles. Very casual and relaxed.
Shirt too small and pants too large. I need paperwork to send back shirt and pants! I love what I'm keeping!
I ordered Very pleased with product...Was shipped wrong sizes on 2 pieces and the other 2 were TOO Small...I have reached out to them numerous times for a return and they do not respond. Was so hopeful to finally find Cute clothes at reasonable prices...Very Disappointed in their customer Service...
You did not answer my problem. I want to return the item Casual Printed Short Sleeve Top And Pants Set that does not suit me. How can i do?
Good but need to return one dress.
It will be great for summer weather.
When I didn't receive the shipment despite paying for additional expedited shipping time I notified the company that if not received by the time my vacation started, I would not keep the clothing as the company did not meet the promise. Again, I informed the company when my vacation approached.
Shopping was easy love the payment options. We will see what the product reveals...One thing I wish you all would indicate where items are made
I would like to return however the credit card I used was compromised so that may be a problem.
Site has nice selection of women's dresses, sizing chart very helpful, check out quick and easy. Hope to have the same experience if I need to exchange the size or return the beautiful dress.
Won't order from you again very thin material doesn't look nice on
It was easy to order. The product came quickly and are great! Super comfy. Thank you.
I would have spent more money to get a more relaxed and generous Shirt. Very disappointed.
Beware! Iordered $262 worth of clothing on 1-13-23. As of today, 2-16-23 I have not received any items. I have emailed the company for a quick and timely delivery or a full refund.
Buyer beware. I will not buy from them again.
The pants were linen but the top was not. I wanted to return these but it took me 7 days and several emails to finally get the ship to address from customer service
Easy clear instructions. Accurate photos of garments. Great communications with the staff. I placed my order on 2/16/2023 and it arrived on 3/7/2023.
Thank you. First time shopping and looking forward to adding to my wardrobe
Had to follow up to obtain tracking number. 3 out of 7 items were out of stock - why were they still advertised? One item (shirt) was transparent - not evident before order.
Je suis ravie d'avoir pu vos modèles alors que la commande venait de France.
I was an idiot an ordered more then a few items at one time, I need to exchange one and return one and I can't even get them to reply to my requests!
Do not order from them, there are lots of reputable companies to support- don't support one that doesn't respect you!
Shipping was good. Arrived in good timing. Size was true. Blouse was a little thinner material than I expected but will be cute for a hot summer day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members