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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Cheap materials. Poor fit. Too expensive for what it is. I will not order from this outfit again. Plus, the web site makes it appear that the company is in the U.S.A. when actually items ship from Asia somewhere.
Shipping took a bit longer but great tracking and good customer service follow up.
I placed an order with 4 different items. For my surprise they are made of cheap fabric and didn't look like the photos. Tried to return 3 items and they offered 35% refund and to me to keep the items. They didn't reimburse me what they offered!
Also you can find the exact same photos on 3 different websites!
Received item in timely fashion
Loved to top - sleeves were a little tight!
Bad was time and money I wear a true 2 tee this where mire like a lardge if that never recieved two that were pictured so will never place another order
I had to wait for my purchases., a while, but they came today.
Poor quality clothing, not the natural looking fibers in the advertising
Bon produit conforme au catalogue, livraison sous 20 jours,bonne experience
Picture depicts a very soft flow, a long sleeve blouse and a more structured T-shirt. Didn't feel that either product was the way it was shown in pictures.
The first try, I did not see that you don't accept AMEX cards and couldn't figure out why the order didn't go through. Then of 5 items I ordered, 3 were out of stock yet they still appear on Facebooks ads. I substituted two other items. To be honest, I feel the clothes are attractive but look somewhat cheap. Probably would not order from Azzlee again.
My fault, but I did not see that you don't accept AMEX cards and couldn't figure out why the order didn't go through.
Almost none of the clothes I ordered fit me. I ordered xxl and they were more like xl. Very disappointing.
Not really good texture but not really expensive. So we have for your money
Very user friendly so far. I wasn't expecting much from the product but was very pleasantly surprised when I received my order. My only issue is that the size charts were not accurate for any of the shirts. The pants and shorts were great.
The experience was perfect.
I made a mistake when I said that i didn't receive the order because Canada post left it in the box.
Sorry for the error
First time shopping this site. Reviews not accurate.
Paper thin garments. Would never purchase anything from this site again.
Don't answer their customer service number.
First time shopping this site. I am hoping the reviews were accurate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members