Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Très satisfaite des vêtements, très fluide, léger, parfait pour l été
Terrible experience. Took many days to get a partial order and more days for the balance of the order. Requested a return authorization five different times before I got a response….still waiting for the return authorization and address to return these poorly made goods too. The email address they ask you to reach them in is not valid. Had to go to the "contact us" section to figure out how to reach them. Terrible experience.
Overall a good experience easy size measurements for all the items and helpful when a change had to be made when one item was out of stock.
Would use this site again.
Excellent experience because my product was exactly what i expected.
The products I ordered fit well and were as advertised. Customer Service helped refund the discount I was entitled to--very nice!
I was expecting a wait of at least a month. I think it came in less than two weeks.
This is a little annoying to have been asked about my experience when no one has made contact as of yet.
Horrible custom.serv Impossible to return,get refund. No reply to emails. Got 4 ot of 6items ordered. Sizes not true, r unhinged smaller
Generally my experience with the website was good. However, I purchased my items with properly reading the description of the material. The fabrics were a little thin for me. But generally they will be good for the hot months.
Communication is Just a bit out of whack since they're in China
So far so good--my sister found you and suggested I hop on
They are adequate quality kind of a little more thinner than I like but unfortunately they were too small. I usually wear an extra large and that's what I ordered and they were way too small. But they are super cute.
After many emails I still have not received your address to return the items that are to small I don't understand why you cannot provide this They're still in the package never been worn Please send me this information I like your clothes but this experience makes me not want to buy from you again. Sorry!
The top I purchased was good quality and beautiful just like the photo and the fir was perfect
I was looking forward to and expecting to have the flow the picture shows. They ran much smaller than I expected.
Livraison un peu longue.
Tissu du pantalon différent de celui du haut. Dommage pour un ensemble.
It took 61/2 weeks for my order to be delivered, but it arrived safe and sound eventually. I was disappointed that the sizes weren't as I expected. I take a size 8 and expected the smallest size to fit within reason, but to my disappointment all the garments especially the pants were much too large (more size 10 -12). Maybe you need to consider having an extra small size, for us of the smaller build. The colours weren't the same as depicted in the photos, except for 1 out of 4 garments, so that was also a disappointment..
All good with order and delivery product was slight poorer quality than expected but I will wear.
I have been asking for a return label since I received my order.
I have been asked to take a partial refund twice for items that are not satisfactory and have declined the offer.
I am merely asking for a return label which seems impossible to obtain.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

