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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Belgium
1 review
0 helpful votes
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Premier achat
February 24, 2023

Très satisfaite des vêtements, très fluide, léger, parfait pour l été

Date of experience: February 24, 2023
Massachusetts
2 reviews
1 helpful vote
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Terrible experience. Took many days to get a partial order and more days for the balance of the order. Requested a return authorization five different times before I got a response….still waiting for the return authorization and address to return these poorly made goods too. The email address they ask you to reach them in is not valid. Had to go to the "contact us" section to figure out how to reach them. Terrible experience.

Date of experience: February 24, 2023
New Zealand
1 review
0 helpful votes
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Buying items of clothjng
February 24, 2023

Overall a good experience easy size measurements for all the items and helpful when a change had to be made when one item was out of stock.
Would use this site again.

Date of experience: February 23, 2023
Australia
1 review
0 helpful votes
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Happy customer
February 24, 2023

Excellent experience because my product was exactly what i expected.

Date of experience: February 23, 2023
Arizona
2 reviews
0 helpful votes
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Recent Purchase
February 23, 2023

The products I ordered fit well and were as advertised. Customer Service helped refund the discount I was entitled to--very nice!

Date of experience: February 23, 2023
Wisconsin
1 review
0 helpful votes
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Blouse arrivwd quickly.
February 23, 2023

I was expecting a wait of at least a month. I think it came in less than two weeks.

Date of experience: February 23, 2023
Texas
1 review
0 helpful votes
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Overall
February 23, 2023

This is a little annoying to have been asked about my experience when no one has made contact as of yet.

Date of experience: February 23, 2023
California
1 review
0 helpful votes
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Poor customer service
March 25, 2023

Horrible custom.serv Impossible to return,get refund. No reply to emails. Got 4 ot of 6items ordered. Sizes not true, r unhinged smaller

Date of experience: February 23, 2023
Michigan
1 review
0 helpful votes
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No Review
February 23, 2023

Company packaged and sent my purchase promptly. It arrived in a timely manner.

Date of experience: February 23, 2023
Florida
2 reviews
0 helpful votes
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First Time Buyer.
February 23, 2023

Generally my experience with the website was good. However, I purchased my items with properly reading the description of the material. The fabrics were a little thin for me. But generally they will be good for the hot months.

Date of experience: February 22, 2023
Florida
4 reviews
0 helpful votes
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Fine
March 25, 2023
Updated review

Communication is Just a bit out of whack since they're in China

Date of experience: February 22, 2023

So far so good--my sister found you and suggested I...
February 2, 2023
Previous review

So far so good--my sister found you and suggested I hop on

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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See above
March 24, 2023

Probably not order again, too petite for your clothes

Date of experience: February 22, 2023
Michigan
1 review
0 helpful votes
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Shirts
February 22, 2023

They are adequate quality kind of a little more thinner than I like but unfortunately they were too small. I usually wear an extra large and that's what I ordered and they were way too small. But they are super cute.

Date of experience: February 22, 2023
California
1 review
3 helpful votes
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Returns
March 24, 2023

After many emails I still have not received your address to return the items that are to small I don't understand why you cannot provide this They're still in the package never been worn Please send me this information I like your clothes but this experience makes me not want to buy from you again. Sorry!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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First time buyer
February 22, 2023

The top I purchased was good quality and beautiful just like the photo and the fir was perfect

Date of experience: February 22, 2023
Vermont
1 review
0 helpful votes
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Runs small
February 22, 2023

I was looking forward to and expecting to have the flow the picture shows. They ran much smaller than I expected.

Date of experience: February 22, 2023
France
1 review
0 helpful votes
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Mon expérience:
March 24, 2023

Livraison un peu longue.
Tissu du pantalon différent de celui du haut. Dommage pour un ensemble.

Date of experience: February 22, 2023
Australia
1 review
0 helpful votes
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Garment sizing.
March 24, 2023

It took 61/2 weeks for my order to be delivered, but it arrived safe and sound eventually. I was disappointed that the sizes weren't as I expected. I take a size 8 and expected the smallest size to fit within reason, but to my disappointment all the garments especially the pants were much too large (more size 10 -12). Maybe you need to consider having an extra small size, for us of the smaller build. The colours weren't the same as depicted in the photos, except for 1 out of 4 garments, so that was also a disappointment..

Date of experience: February 21, 2023
Australia
1 review
0 helpful votes
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Quality not as expected.
March 24, 2023

All good with order and delivery product was slight poorer quality than expected but I will wear.

Date of experience: February 21, 2023
California
3 reviews
0 helpful votes
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I have been asking for a return label since I received my order.
I have been asked to take a partial refund twice for items that are not satisfactory and have declined the offer.
I am merely asking for a return label which seems impossible to obtain.

Date of experience: February 21, 2023