On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fabric is cheap, looks very inexpensive. Sizing is small.
Returns are not easy. The clothes are not really described. The prices are cheap and they have to keep that in mind but the clothes reflect the price. Understanding the closed description does not fit and the fabric itself is horrible
Shipping took a long time. Sizes are smaller than the norm.
Items easily found. Reasonable pricing. HOWEVER, I have to return everything! I'm so disappointed because the clothes are really cute. The sizes, unfortunately, are all over the place. The tops fit, but the bottoms don't, or the bottoms fit but the tops don't. The bathing suit just fits weird. I was so excited to get my package and am so disappointed in the outcome.
The dress I ordered was not as pretty as what I recieved. It was a waste of my money. Will never do it again.
The waist or torso sizing did not seem true to size
It ultimately got to me with no problems, but it took longer than what I was hoping.
It was very easy to shop, there is a variety of pieces of clothing. Delivery was surprisingly quick and the products fit as described and are of a good quality. Easy to track the delivery. I would surely shop again.
Website easy to use...my order arrived in a timely manner. I like that Azzlee's offers styles not easily found in stores or other sites.
It was a good experience purchasing clothes via online.
I first worried that my order was not received within 15 days as my order confirmation stated as I plan to wear these outfits to my cruise trip soon. I haven't tried them out but I sure like the clothes I purchased,
Thank you
Easy to navigate web site. Great products. Great products. Great prices.
Will not order from this company again cheap material and wrong size would not refund money for item.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members