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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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2 orders
April 4, 2023

Took weeks for delivery pictures were deceiving. The pants run very large and material very thin

Date of experience: March 5, 2023
Louisiana
1 review
0 helpful votes
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Need a larger size on each item. Like the style and fabric. Just need to exchange

Date of experience: March 5, 2023
Ohio
1 review
0 helpful votes
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Darling pants!
March 5, 2023

They came quickly and in good shape. Darling and fit well. I appreciated that the top portioned was lined so the shape of the thighs aren't visible. Thank you for that, since I am not a runway model!

Date of experience: March 5, 2023
Nevada
1 review
0 helpful votes
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Disappointed
April 4, 2023

Can't trust sizes. Ordered extra large and fit feels like a medium.

Date of experience: March 5, 2023
Florida
1 review
0 helpful votes
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Shirt n pants
March 5, 2023
Updated review

I received a top on another order. I was very pleased with the item, also the fast delivery! I look forward to this new order!

Date of experience: March 5, 2023

Blue blouse
February 5, 2023
Previous review

My order came very quickly, it was just like described, and of good quality!

Date of experience: February 5, 2023
Ohio
1 review
0 helpful votes
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Disappointed
April 4, 2023

I understand that pictures and actual items are not going to match, but I was very disappointed in 2 of my items that didn't quite match what I had in mind. Also, your sizing is terrible. I will not be using this site again.

Date of experience: March 5, 2023
Canada
1 review
0 helpful votes
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Sad
March 5, 2023

So far so good…I'll have a better opinion upon receiving

Date of experience: March 5, 2023
Illinois
1 review
0 helpful votes
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The garment I received was misrepresented in on-line photo. I was completely unsatisfied with the quality of craftsmanship and fabric and color of the garment i received. I contacted their customer service for instructions regarding returning garment for full refund, however they offered me only 50% of what I paid.

Date of experience: March 5, 2023
Australia
1 review
0 helpful votes
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Great, love my purchases
March 5, 2023

So much choice, cant wait to wear what I have ordered

Date of experience: March 4, 2023
Idaho
1 review
0 helpful votes
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Sizing varies wildly
April 4, 2023

As many reviewers have stated, sizing ovaries hugely and is very inconsistent. VERY disappointing as reports of the ability to return items are abominable- clearly you get what you pay for

Date of experience: March 4, 2023
Wisconsin
2 reviews
0 helpful votes
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Easy to shop
March 4, 2023

Order came promptly but I was disappointed with the waistband of the slacks

Date of experience: March 4, 2023
Tennessee
1 review
0 helpful votes
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Quality not what I expected for the price. Clothing looked good on website with good reviews but very disappointed when I received the items. The elastic in summer plain casual Capri pants with pockets looked horrible

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Deception
April 3, 2023

I received items that are too big for a Small size and when I Ask for a complete refund, the customer service suggest me a 30% refund because they don't pay for the shipping of the items. Absolutely unacceptable.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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No service response
April 3, 2023

Clothing was received on time, material not what was expected. Have sent in 4 requests to their contact *******@azzlee.com, no response! NOT HAPPY! Website specifies that a return can be done once they have received a request and send you a return label. They are not holding up their end of the bargain. Don't be fooled by pretty pictures.

Date of experience: March 4, 2023
Connecticut
2 reviews
0 helpful votes
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Scam website
April 3, 2023

The site states that one must email customer service in order to return items but I did that immediately and nobody replies.

Date of experience: March 3, 2023
Canada
2 reviews
0 helpful votes
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Nice clothing
March 4, 2023

Pleased with some of clothing purchased. Beautiful material

Date of experience: March 3, 2023
Maine
1 review
0 helpful votes
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Very slow shipping
April 3, 2023

I ordered my items on February 10 and received them March 3rd. That is way too long. The styles look great online but in reality, they are not like they represent.

Date of experience: March 3, 2023
Iowa
2 reviews
0 helpful votes
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Excellent quality
March 3, 2023

Ease of placing order very easy, fast. Prompt service

Date of experience: March 3, 2023
Canada
1 review
6 helpful votes
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Nothing fitted
April 2, 2023

Not pleased at all, have trouble with getting the return address so have to take a loss by getting only 70% of my money back and have to give away the clothes.
Poor service

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
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Easy
April 2, 2023

It would really help to know what the fabric is. Some fabrics may shrink when laundered which ultimately could affect the size.

Date of experience: March 3, 2023