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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New Jersey
2 reviews
0 helpful votes
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Hard to make returns
April 10, 2023

Takes awhile to response to email requests
Still not resolved

Date of experience: March 11, 2023
Texas
2 reviews
0 helpful votes
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Expedient service
March 11, 2023

My order came in a timely manner and I was kept informed of tracking info.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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The images of the clothes are very vivid and styled nicely. My only disappointment is that there are no realistic model sizes. I wish there were more body types modeling.

Date of experience: March 11, 2023
Belgium
1 review
0 helpful votes
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De bonne qualité
March 11, 2023

Pas d'expérience, c'est la 1ère fois que j'achète...

Date of experience: March 11, 2023
Australia
1 review
0 helpful votes
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Not the best
April 10, 2023

Sizing was not as indicated too small fabric quality was poor

Date of experience: March 10, 2023
Canada
1 review
0 helpful votes
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Not very satisfied
April 10, 2023

To be honest, I doubt I'll even wear most of the items ordered. Cheap quality and unflattering shapes.

Date of experience: March 10, 2023
Massachusetts
1 review
0 helpful votes
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Unsatisfied
April 10, 2023

I ordered a pair of pants that when received looked nothing like the pictures. They have an elastic waist and it is very tight. I would like to return them. The customer service has not received to my many emails requesting a return label.

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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Nice clothes
March 11, 2023

Great website and easy to use This is my first time using this website.

Date of experience: March 10, 2023
Michigan
1 review
0 helpful votes
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First time customer
April 9, 2023

The items have a better shape and look better in the ads than in person. The floral V-neck shift blouse was very small and extremely sheer. The other items fit but the lines were straighter than in the ads. I am prepared to pay for shipping the return but have been unsuccessful cessful in being sent the return address. No paper work accompanies the order, no return instructions tons or address. Eventually the return instructions were sent to me but not the return address. The c customer service has been frustrating and unhelpful.

Date of experience: March 10, 2023
NL
1 review
0 helpful votes
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Not satisfied.
April 9, 2023

I waited a long time for my order and when it finally came the clothes did not fit me, while I took great care to check the size chart. Also the colours are very different from the photo's on the website.
I want to return everything.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Didn't receive
March 10, 2023

First time shopping with this brand. Looking forward to wearing the
Clothes

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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First purchase
April 9, 2023

Loved the two piece outfit. The other two shirts I ordered i am not happy with but do not want to deal with the hassle of return shipping.

Date of experience: March 10, 2023
Washington
1 review
0 helpful votes
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Tops purchases.
March 10, 2023

The delivery took a little longer than expected, but overall the transaction was positive.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Will not recommend
April 9, 2023

With the exception of one, am not satisfied with my purchases.

Date of experience: March 10, 2023
Canada
1 review
0 helpful votes
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Satisfied customer
March 10, 2023

Everything is very nice. I am happy with my order and i recommend this store

Date of experience: March 10, 2023
Louisiana
1 review
0 helpful votes
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The delivery time was too long and I did not receive one of the items.

Date of experience: March 10, 2023
South Carolina
1 review
0 helpful votes
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Retuns
March 10, 2023

Shopping experience was fine but trying to return the items is another story! Too many hurdles to just return the items for a refund! I will be donating the items.

Date of experience: March 10, 2023
Georgia
1 review
0 helpful votes
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First time shopper
April 9, 2023

It came pretty quickly. Fit is not good for me. Did not like fabric

Date of experience: March 10, 2023
Texas
1 review
0 helpful votes
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Never received my order!
March 10, 2023

I am very upset- didn't receive my order. You took my money! SCAM!

Date of experience: March 10, 2023
Georgia
1 review
0 helpful votes
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Clothes
March 10, 2023

It was very easy.the clothes are to small and the alfit is too big need to return them

Date of experience: March 9, 2023