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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Ohio
1 review
0 helpful votes
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Unfortunately, everything ran small. I will have to figure out returns.

Date of experience: March 9, 2023
Pennsylvania
1 review
0 helpful votes
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Sleeveless blouse
April 8, 2023

Followed the size chart that was posted, but when the blouse arrived it was too small...

Date of experience: March 9, 2023
New York
1 review
0 helpful votes
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Great Experience
March 9, 2023

So far so good, will see if it will fit as measured. Thank you.

Date of experience: March 9, 2023
Maryland
1 review
0 helpful votes
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Communication
March 9, 2023

I was able to order without any problems. But when I received items I was disappointed. Top was two sizes too big and pants were two sizes too small.

Date of experience: March 9, 2023
Kentucky
1 review
0 helpful votes
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Disappointed.
April 8, 2023

Did not fit and do not like fabric. Took too long to receive. Will return ASAP and expect full return on payment.

Date of experience: March 9, 2023
Illinois
2 reviews
0 helpful votes
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Beautiful
March 9, 2023

So far so good. The only thing, I didn't have any way of knowing when the shipment was coming. That would have been nice. But I received the items in time for me to use them on my vacation.

Date of experience: March 9, 2023
Florida
1 review
0 helpful votes
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Returns
April 8, 2023
Updated review

Customer service for returns is very difficult. I want to return my items and the agent keeps attempting to talk me into keeping the products and issuing me a partial refund.

Date of experience: March 9, 2023

Excellent experience
February 17, 2023
Previous review

Excellent experience

Date of experience: February 16, 2023
New York
1 review
0 helpful votes
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Cute items but run very small
April 8, 2023

I ordered for an upcoming trip to a warmer climate. The prices are really good and the clothes are cute but even with ordering 2 sizes above my normal size the items run very small.

Date of experience: March 9, 2023
North Carolina
1 review
0 helpful votes
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Service
March 9, 2023

Service for return is terrible! Do not order if you are unsure. Material and quality are very poor. I did not include photos because items are packed and waiting for return info for 6 days.

Date of experience: March 9, 2023
Oregon
1 review
0 helpful votes
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Not what it seems
April 8, 2023

Clothes come from china, no communication and you can't return them. They say you can though. Biggest scam ever.

Date of experience: March 9, 2023
Arizona
1 review
0 helpful votes
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Ordered Feb 22
April 8, 2023
Updated review

I didn't receive the items until 3/8/23. Quality of material is fair.

Date of experience: March 8, 2023

Easy website
February 2, 2023
Previous review

Easy website

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Do NOT waste your money
April 8, 2023

Poor quality fabric, ill fit. Just received and got rid of the pieces right away. Very disapointing.

Date of experience: March 8, 2023
Illinois
1 review
0 helpful votes
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Not good quality
April 7, 2023

I have never had such a bad experience trying to return something. The quality of clothing is not the caliber that I'm used to getting. I had to submit several emails requesting a refund and kept getting a message offering me a discount or gift card and I could keep the merchandise. I don't want to keep the merchandise because it's not quality merchandise. I've concluded that I will NEVER shop here again. Please improve your quality and your refund policy.

Date of experience: March 8, 2023
Texas
1 review
0 helpful votes
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Odd shipping
April 7, 2023

Waiting for refund of discontinued item and discount not applied for at purchase.

I really like the cloths.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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I will continue to search!
March 8, 2023

I think the picture was much better than the product. From now on I will shop for a dress in person so I can try it on.

Date of experience: March 8, 2023
Georgia
1 review
0 helpful votes
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Very satisfied.
March 8, 2023

The website was user friendly. I received my items in the time that was stated. The articles came very nicely packages. They were exactly as described and pictures.

Date of experience: March 8, 2023
Florida
1 review
0 helpful votes
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Okay, but not what I expected.
March 8, 2023

The blue shell doesn't really match the blue of the dress.

Date of experience: March 8, 2023
Vermont
1 review
2 helpful votes
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Really nice looking clothes
March 8, 2023

As one can imagine, I was skeptical in ordering. But I finally did receive the two items which I purchased and they FIT! I got the 3x and maybe should've gotten one size up (just for comfort). But they are quite nice. I assume that they were shipped from Asia somewhere... as it took longer than claims on their website...about three weeks from time of order to I received. But what I ordered did appear... Would recommend for summertime and may purchase again.

Date of experience: March 8, 2023
Missouri
1 review
0 helpful votes
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Never again
April 7, 2023

Debated for awhile on whether or not to order, finally gave in as I liked it, very disappointed with the shirt

Date of experience: March 8, 2023
Canada
1 review
0 helpful votes
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Disappointed
April 7, 2023
Updated review

Sorry, I am disappointed, I ordered 2XX thinking there would be lots of room, I am disappointed I could not find washing instructions. I am very disappointed with the blouse with flowers and the dress. I will not shop at Azzlee again.

Date of experience: March 8, 2023

I can not wait to get my clothes, I love what you have
February 15, 2023
Previous review

I can not wait to get my clothes, I love what you have. I hope they are exactly how I imagine them to be.

Date of experience: February 15, 2023