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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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France
1 review
0 helpful votes
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Ne peux pas donner d'avis
May 6, 2023

Je n'ai pas reçu ma commande donc aucun avis à donner à part être très en colère car débité de la somme de 141,23€ sans n'avoir rien reçu! Ceci est très malhonnête! J'espère que vous me comprendrez car j'ai l'impression d'avoir été arnaqué!

Date of experience: April 6, 2023
New York
1 review
0 helpful votes
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Great product
April 6, 2023

Great experience ordering
Great products
Fit was perfect

Date of experience: April 6, 2023
Florida
2 reviews
0 helpful votes
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Good Quality
May 6, 2023

The quality and fabric is great. The sizing is way off. I have to return it all.

Date of experience: April 6, 2023
Italy
1 review
0 helpful votes
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Delusa
May 6, 2023

Capi molto stropicciati anche dopo il lavaggio e la stiratura le pieghe non vanno via

Date of experience: April 6, 2023
Ohio
1 review
1 helpful vote
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Return Policy?
May 6, 2023

I received blouses but unfortunately there is no give in the material and they are too tight across my chest. I'm trying to return them but haven't been able to return them for a refund. Since the return policy says I must notify Azzlee before returning and include their paperwork, I've sent emails asking for assistance but after a week - I still haven't received the information required for returns.
I do like the blouses - they seem to be well made but the sizing chart doesn't work for larger breasted women.

Date of experience: April 6, 2023
Indiana
1 review
0 helpful votes
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To and pants
April 6, 2023

Cute outfit Fast shipping just as pictured would buy from this company again

Date of experience: April 6, 2023
Illinois
1 review
0 helpful votes
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Disappointed
May 6, 2023

Will not purchase from here again. Quality of clothing was poor. Cheaply made.

Date of experience: April 6, 2023
Georgia
1 review
0 helpful votes
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Difficult Returns
May 6, 2023

The company advertises on Facebook "easy returns". I received a few items that don't fit and requested return information. I was sent an email asking for very detailed information about my returns, which I provided them. This is almost 4 days later and still no response on how to return these items.

Date of experience: April 6, 2023
Wyoming
1 review
0 helpful votes
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Want a response
May 6, 2023

Emailed twice to get refund information.
No hang tags and no paperwork came with order.

Date of experience: April 5, 2023
Australia
1 review
0 helpful votes
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Sizing are wrong.
May 6, 2023

All but one top did not fit me. I used the sizing chart, and they were all too small.
Still waiting for the offered 50% refund.
Would like to re-order in larger sizes once I received my refund.
Thank you

Date of experience: April 5, 2023
Colorado
1 review
0 helpful votes
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Good
April 5, 2023

Took a little longer to get but it arrived before the weather turned.

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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Disappointed
May 6, 2023

Easy to order. Took longer than expected for delivery. Inexpensive pricing should have been a clue to quality. Blue color in photo are not the same as the item

Date of experience: April 5, 2023
Georgia
1 review
0 helpful votes
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Not good
May 5, 2023

Not good quality items and customer service was not up to my standards

Date of experience: April 5, 2023
Australia
1 review
0 helpful votes
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This was my first experience in buying fashion clothes on the internet.
It went well and the clothes are just as described and very beautiful. However, out of five items 'my size', three fit perfectly, one was just a tad tight and another is rather tight and I would upsize in a shop.
However, the prices were good, the experience smooth and the clothes are good quality.

Date of experience: April 5, 2023
California
1 review
0 helpful votes
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Unable to Return Items
May 5, 2023

Azlee states that the only way to return items is to contact them through their email. They have not responded to my many emails.

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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What are they made of
April 5, 2023

Some of the descriptions should list fabric content

Date of experience: April 5, 2023
Florida
1 review
0 helpful votes
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Order
April 5, 2023

It seemed to take a long time to get. I like the clothes but they seem to be made for tiny people.

Date of experience: April 5, 2023
Ohio
1 review
0 helpful votes
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Rosalie S
May 5, 2023

Slow shipment, I need to return the top/pants, haven't received a response to my request. Nervous.

Date of experience: April 5, 2023
California
1 review
0 helpful votes
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Response time
May 5, 2023

Clothes are not true to size and the return request takes too long.

Date of experience: April 5, 2023
Alabama
1 review
0 helpful votes
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Don't recommend
May 5, 2023

Items are not sized well and aren't the same as the pictures. And, with the lack of free returns, I will not shop here again.

Date of experience: April 5, 2023