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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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France
1 review
0 helpful votes
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Livraison plus longue que prévu mais satisfaction sur 3 des 4 achats, parfaits pour cet été

Date of experience: April 5, 2023
New York
2 reviews
0 helpful votes
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Keeping them anyway
May 5, 2023

Pants are wide from top to bottom. Picture makes you think wide at the top then narrow at the ankles….NOT

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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Fair
April 5, 2023

Shipping took a while. 3 of my 4 ordered items were correct and very cute. One item was wrong.

Date of experience: April 5, 2023
Ohio
1 review
0 helpful votes
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Regarding an order have sent 5 emails no response. Anyone have a phone number? Can someone please help.

Date of experience: April 5, 2023
Iowa
1 review
0 helpful votes
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Pleased
April 5, 2023

Received package timely and just as expected. Sizing was correct and good quality

Date of experience: April 5, 2023
Louisiana
1 review
0 helpful votes
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Review of producr
May 5, 2023

Good product, just takes long time to receive clothes

Date of experience: April 5, 2023
France
1 review
0 helpful votes
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Positive
April 5, 2023

Service client au top. Livraison rapide et satisfaite du produit

Date of experience: April 5, 2023
Jamaica
1 review
0 helpful votes
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White loose casual pants
April 5, 2023

Easy ordering, exactly what I ordered, fast shipping. Loved the pants when they arrived.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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The pants and shorts fit well but the tops ran small. I always wear a medium but the shirts were tight under the arms.

Date of experience: April 4, 2023
Colorado
1 review
3 helpful votes
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Sizes Run Very Small
May 5, 2023

I choose a dress and 2 shirts in the sizes I often wear at many other stores. Both were beautiful and exactly like pictures but several sizes smaller than I expected. I'm a plus size person and I can't get away with tight fitting clothes. They arrived as pictured and in a timely manner so I was thankful for that. If you order plus sizes I think ordering at least 2-3 sizes up would help you.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Problem when seeing same outfit on multiple sites. Something or quite right.

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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First order
May 5, 2023
Updated review

Good quality, but did not fit as expected. May try something else at another time.

Date of experience: April 4, 2023

So far, so good!
March 15, 2023
Previous review

So far, so good!

Date of experience: March 15, 2023
California
1 review
0 helpful votes
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Great shirts
April 5, 2023
Updated review

Site is easy to use and people are super friendly. Love this company

Date of experience: April 4, 2023

Awesome service so far!
February 15, 2023
Previous review

Awesome service so far! Excited about my order!

Date of experience: February 15, 2023
Pennsylvania
1 review
0 helpful votes
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Azlee dress
May 5, 2023

Dress was too tight at the top. It was a gift for my sister, but she wants to return it due to poor fit.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Returns
May 5, 2023

I wouldn't order again because the quality wasn't what I expected and I will have to pay postage for returns.

Date of experience: April 4, 2023
South Dakota
1 review
0 helpful votes
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Excellent clothing
May 5, 2023

I ordered my normal size but the pants were a little tight loved the top.

The dress I thought was brown and is purple instead liked it but will return

Date of experience: April 4, 2023
Nevada
1 review
0 helpful votes
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I want to return these items
May 4, 2023

I've requested a return and haven't heard anything. I expect an answer.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Sizing not correct
May 4, 2023

I'm a size 12 and I ordered a large. The large was too small. I'm in the process of returning them.
I would like credit to return to my American Express
Card.

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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Poor customer service. No replies to emails regarding order status and returns. Incorrect sizes and sub-standard quality.

Date of experience: April 4, 2023
Missouri
1 review
0 helpful votes
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Ship time
May 4, 2023

I placed my order on March 12th after contacting customer service on the 27th about the delivery. My order finally came in the 28th. It was in Ill for almost 10 days before being delivered to me in Missouri.

Date of experience: April 4, 2023