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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
2 reviews
0 helpful votes
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My experience
May 7, 2023

Not good. Firstly, delivery was longer than expected. Secondly, the tops did not fit. Thirdly, I have been trying to return both tops for a while now and cannot get return information for a full refund. I received one email bartering with me to keep the tops and get a 20% refund. Then, I received a second email after I responded I wanted a full refund. This email bartered a 35% refund, keep the tops or get a $47.96 store credit. I emailed back and said I would like a full refund and to send me the return information. Since the second email, it has been crickets! They are refusing to send me return information or authorization of any kind. Now, I'm stuck with two tops that don't fit; I'm out $50+ and will never purchase from this business again! I'm surprised that I received this review honestly. The ad said made in the USA, but they are, according to the tags, made in China. Quite the deception and probably why it took o long to receive them. So sad because I thought their clothes were cute.

Date of experience: April 6, 2023
Pennsylvania
1 review
0 helpful votes
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Na
May 7, 2023

Took a long time to arrive, clothes seem to run small, quality not what is pictured on website

Date of experience: April 6, 2023
Utah
1 review
0 helpful votes
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Unhappy
May 7, 2023

After 1 month I have yet to receive my order. Last week I received an email stating my order finally shipped but there isn't any movement per tracking.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Trying to return two items and three emails later ….no response.

Date of experience: April 6, 2023
Arkansas
1 review
0 helpful votes
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Poor quality
May 6, 2023

One of the shirts ripped while wearing it the first time because material was so thin.

Date of experience: April 6, 2023
Oregon
1 review
0 helpful votes
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Oh, I wish
May 6, 2023

The blouses were too small for me. I would have reordered except the fabric too thin for a senior lady. They are in return mail. Well, I tried.

Date of experience: April 6, 2023
Washington
1 review
0 helpful votes
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Small size is GIAGANTIC
May 6, 2023

I ordered 4 shirts and each in size small. I received my entire order and all in one package ~ that was really great. When I tried each on I was very surprised how large each style was. I'm not even sure an extra small would've been small enough. I think the shirts on the models must be cinched up with clothes pins during the catalog shoot because the fit on the models looks to be much better fitting.

Date of experience: April 6, 2023
North Carolina
1 review
0 helpful votes
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Never again
May 6, 2023

Products are terribly cheap and poorly made. On top of that I cannot get the company to give me the address to return.

Date of experience: April 6, 2023
Georgia
1 review
0 helpful votes
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Sad experience
May 6, 2023

Over all …. I did not like the four blouses. I normally buy x large. And that is the size I ordered and got. It just seems like they are all a bit snug.

Date of experience: April 6, 2023
North Carolina
1 review
0 helpful votes
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Satisfied customer!
April 6, 2023

Lots of options! Im excited to try these on; looking for comfy clothes for a cruise.

Date of experience: April 6, 2023
South Carolina
1 review
0 helpful votes
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When I place my order I was told I would receive the merchandise within three to eight days. I ordered on March 8th and as of today April 6th I have not received my order nor a tracking number to track my shipment. I am going to ask for a full refund and if I do not receive it I will turn this company over as fraudulent. Beware!

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
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No information, no contact info and no shipping info or ability to get info on when item arrived.
Item was not of good quality material= will never shop here again

Date of experience: April 6, 2023
France
1 review
0 helpful votes
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Déçue
May 6, 2023

Déçue! Ne réitérerai pas cette expérience!

Date of experience: April 6, 2023
Ohio
1 review
0 helpful votes
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The items received were not as pictured on the internet. The colors were dull and the items appeared faded. Also, there was a strong chemical odor on all four items received. - Overall: very disappointing.

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
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Extremely dissatisfied
May 6, 2023

I need to return the items and have not been sent directions
I will report the company to Better Business if I don't receive return instructions

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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It took 3 weeks to get my order. But overall, satisfied with the order.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Still waiting on order
May 6, 2023

Terrible customer service...I have yet to receive my order.there is no way to even track the order...will never order again

Date of experience: April 6, 2023
Wisconsin
1 review
0 helpful votes
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Where is my order?
May 6, 2023

I have not received my order yet. I have reached out to ask what is taking so long. I did receive an email with a tracking number but the number could not be tracked. I would like to get my order as it is already paid for and then I would rate my purchases. Please follow up.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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Delivery
April 6, 2023

Delivery took way to long! I think it was more than three weeks for delivery!

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
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Disappointed and confused
May 6, 2023

I keep getting these emails to review my product. I HAVE NEVER RECEIVED MY ITEMS BUT THEY RECEIVED MY MONEY!

Date of experience: April 6, 2023