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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Alabama
1 review
0 helpful votes
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Never received my clothes
May 12, 2023

I have emailed and said I did not receive my clothes despite the email saying they had been delivered. I was home the entire day Saturday and received an email that the package had been delivered, which it had NOT. So I contacted customer service with no response.

Date of experience: April 12, 2023
Delaware
1 review
0 helpful votes
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I received a pink colored shirt that was way to small i order a 2x. I contacted Azzlee about returning or exchanging. I received an email almost a week later advising me that they do jot have a return policy. I can return the item at my cost and they would refund the cost minus their shipping and handling costs. Who does this? Watch out. Shady company

Date of experience: April 12, 2023
Georgia
1 review
0 helpful votes
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Misleading company
May 12, 2023
Updated review

Misleading company; false advertisement; where is my return label.

Date of experience: April 12, 2023

User friendly
March 23, 2023
Previous review

User friendly.

Date of experience: March 23, 2023
New York
2 reviews
0 helpful votes
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Unfortunately, I am allergic to fabric the item that I need to return

Date of experience: April 12, 2023

Smooth sailing!
March 22, 2023
Previous review

Smooth sailing! ( -:

Date of experience: March 22, 2023
Oklahoma
1 review
0 helpful votes
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Do not cooperate with a return
May 12, 2023

I received the clothing. I had ordered a size larger than normal due to the reviews and the clothing was still very small. I asked 3 times for a return authorization but have not been helped at this point still.
Beware.

Date of experience: April 12, 2023
District of Columbia
1 review
0 helpful votes
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Small
May 12, 2023

You should make it known that the clothes run small so people can order the size that will fit them.

Date of experience: April 12, 2023
Wisconsin
1 review
0 helpful votes
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Trying to return
May 12, 2023

Trying to return has been nothing but awful. Also wanted to do was get a shipping label, print it and take it to FedEx. They were so many different options and not just a straight answer for me.

Date of experience: April 12, 2023
France
1 review
0 helpful votes
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R
May 12, 2023

Je n'ai pas reçu la totalité de ma commande et le reste ne correspond pas à la description

Date of experience: April 12, 2023
Oregon
1 review
0 helpful votes
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Very disappointed
May 12, 2023

Blouses need to be returned. No info on how to do this. 2x not designed for full figured wearer.

Date of experience: April 11, 2023
Australia
1 review
0 helpful votes
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Appreciation
April 12, 2023

It was exciting opening the packaging. The colours of the garments were very vibrant. The giraffe top is for my daughter, so hope she likes it. Thankyou.

Date of experience: April 11, 2023
California
2 reviews
0 helpful votes
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Ordered several items on March 19,2023 and have not received them. Customer Service reached out to me but no one has replied back. I just want my items ordered or my money refunded.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Dissatisfied
May 12, 2023

Ordered and was charged. Never received my items. Had to dispute my charges. Not real happy.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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First time I ever ordered
April 12, 2023

First time I ever ordered everything came quickly and I love the shorts they feel very soft and comfortable

Date of experience: April 11, 2023
Nevada
2 reviews
0 helpful votes
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Great
April 12, 2023

Great job on the items and in time delivery. Will order again.

Date of experience: April 11, 2023
Canada
1 review
0 helpful votes
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Great and easy to order through the website. The packages delivery was timely.

Date of experience: April 11, 2023
Colorado
1 review
0 helpful votes
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Difficult to return
May 12, 2023

Not only was the product not as described or pictured, it is very difficult to return.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Extremely unsatisfied
May 12, 2023

Have not received any of my order. Very unsatisfied.

Date of experience: April 11, 2023
Canada
1 review
0 helpful votes
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Not impressed. Way to expensive fir what I got. These are Walmart level pants at triple the price.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Poor response for return
May 12, 2023

After trying to contact customer service several times, I have not gotten any response. Order did not meet my needs.

Date of experience: April 11, 2023
Kansas
1 review
0 helpful votes
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Not yet
April 11, 2023

I need to make a return, but have not received any communication from you - no review until this is completed

Date of experience: April 11, 2023