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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Colorado
1 review
0 helpful votes
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Somewhat disappointed
May 13, 2023

I feel like I spent more than the clothing was worth. It took much longer than the 7-8 days stated in the check out screen to arrive.

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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I have sent 3 emails to try to return the clothes. As specified, unworn, undamaged, unwashed items with original labels attached. Will now contact my bank to open a claim.

Date of experience: April 13, 2023
Washington
2 reviews
0 helpful votes
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Still missing item
April 13, 2023

I have not received one of the items in my order so I did not review the last item on my order form

Date of experience: April 13, 2023
Tennessee
1 review
0 helpful votes
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Terrible - the clothing pictured is not what you get - and then they try to offer only 30% refund - still waiting for return address — it's been weeks now since I notified them - BUYER BEWARE

Date of experience: April 13, 2023
Florida
2 reviews
0 helpful votes
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Order experience
April 13, 2023
Updated review

Very easy and clear instructions. Size was accurate

Date of experience: April 13, 2023

Very easy and clear instructions
March 24, 2023
Previous review

Very easy and clear instructions

Date of experience: March 24, 2023
France
1 review
0 helpful votes
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Opinion
April 13, 2023

Site sérieux aucun soucis livraison rapide prix abordable

Date of experience: April 13, 2023
Tennessee
1 review
0 helpful votes
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Awful
May 13, 2023

Nightmare item not I expected I didn't see any address for returning it very disappointed

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Unacceptable
May 13, 2023

Purchased blouse on 3/21/23, $35.98 charged to CC same day, as of today 4/23/23, nothing. No response on where blouse is. Checked my post office, nothing, only, label was created. This is the worst web site ever. Needed blouse for vacation, have nothing.

Date of experience: April 13, 2023
Alabama
1 review
0 helpful votes
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25 Days and still no dresses
May 13, 2023
Updated review

DO NOT ORDER FROM THIS SITE UNLESS YOU DON'T NEED THE ITEMS YOU ARE ORDERING FOR MANY MANY WEEKS. You might even prefer to order clothes for NEXT SEASON OR NEXT YEAR.

Date of experience: April 13, 2023

I like the quantity of options
March 19, 2023
Previous review

I like the quantity of options. I wish there were more views of an item just a single view.

Date of experience: March 19, 2023
Pennsylvania
1 review
0 helpful votes
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Very disappointed!
May 13, 2023

Trying to return. No response from my email. Put in my order # it wasn't excepted….saying too many characters. Would appreciate a response.

Date of experience: April 13, 2023
Massachusetts
1 review
0 helpful votes
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Swipe left
May 13, 2023

Cute clothes but the fit is terrible. They are like boxes. Too wide and too short and not made with pre-shrunk fabric. I couldn't return them after I had washed them or I would have contacted customer service.

Date of experience: April 13, 2023
Arizona
1 review
0 helpful votes
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I placed an order on March 30th 2023 approximately 100.00. Still don't have it and it is 4/12/23 Their so called tracking number shows my things sitting in Compton, CA with no movement since 4/1/23. I have emailed them twice and no response. And there is NO phone number to reach out to! I filed a fraud claim with my bank with my emails that have not been responded to. They will refund my money and file the fraud against this company. BEWARE!

Date of experience: April 12, 2023
Bangladesh
1 review
0 helpful votes
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Wenderfull
April 14, 2023

This product is very colorful and size very comfortable.
Thank you! I recommended it. This is the best company to use when on time with great customer service.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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My purchases
May 13, 2023

It was a very long time before I received my products, and when I did they were horrible, they were see-through, and nothing like what I expected total disappointment

Date of experience: April 12, 2023
Canada
1 review
0 helpful votes
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Orange outfit
April 13, 2023

Very good. I am going on my first Caribbean holiday and the out fit is perfect for the trip!

Date of experience: April 12, 2023
Connecticut
1 review
0 helpful votes
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Very disappointed
May 13, 2023
Updated review

Waited a while for the delivery. I was disappointed on the way they fit, extremely small.
Material is thin

Date of experience: April 12, 2023

Easy to purchaseLooking forward to seeing the quality...
March 10, 2023
Previous review

Easy to purchase
Looking forward to seeing the quality and fitting

Date of experience: March 10, 2023
Canada
1 review
0 helpful votes
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Contacted re returning. Living in Canada it is difficult to return the clothes to the US. I'm expecting some compensation. If I don't it is the last time I will order from you folks

Date of experience: April 12, 2023
Missouri
1 review
0 helpful votes
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White
April 12, 2023

I was happy with the variety I had to choose from, and when my order came (timely), I was very happy with the quality. Sizing is spot on.

Date of experience: April 12, 2023
California
1 review
0 helpful votes
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Terrible
May 13, 2023

Nothing that i purchased fit. The sizes were very inconsistent and the clothing is poor quality. I have been trying to return them now for two weeks but Azzlee will not give me an address to return them to. Keeps offering me 20 % or 35% to keep the clothing but not giving me an address. Saying it is coming. The time to return it is within 30 days of purchase. It feels like they are trying to run out the clock. It's awful. I will never buy from them again.

Date of experience: April 12, 2023
New Jersey
1 review
0 helpful votes
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Everything is terrible
May 13, 2023

The quality of the order is awful there was no communication I didn't even think it was coming a did a dispute. But the worst was the jeans the snaps are on my hip its twisted and complete crap.! I sent an email response about the jeans and heard nothing

Date of experience: April 12, 2023