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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Oregon
1 review
0 helpful votes
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All of the items I ordered did not fit. I had to email the company to receive "permission" to return these items, ridiculous, which I still have not received. I don't know how a company cannot have a decent return service. It's fine I have to pay for return shipping, but to have to wait for over a week for a response, and then to have to email back and say I want a full refund, and to ask for the address again, and to still not hear back to this day is absurd. I have a feeling they are waiting for 30 days to go by so I can't return anything. They tried to bargain with me to get 30% refund. No thank you. Do not buy from this company!

Date of experience: April 14, 2023
Canada
1 review
0 helpful votes
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Cloches item purchase
April 14, 2023

I did not received one item but 3 other item it is ok

Date of experience: April 14, 2023
Tennessee
1 review
0 helpful votes
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Not what I expected
May 14, 2023

The dress took forever to get here. Came from over seas where I thought it shipped here in the US.

Date of experience: April 14, 2023
Michigan
2 reviews
0 helpful votes
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Received order quickly.
April 14, 2023

This company sent my order promptly. The blouse I received matched the ad that I saw on FB.

Date of experience: April 14, 2023
Missouri
1 review
0 helpful votes
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Not true to size.
May 14, 2023

Americans- Size up if you aren't sure. And order WAY in advance of when you'd like to wear them. It took a solid 3 weeks for delivery. Sadly, I returned my entire purchase.

Date of experience: April 14, 2023
Georgia
1 review
0 helpful votes
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Overall experience was a good one! Thank you for your follow up.

Date of experience: April 14, 2023
Italy
1 review
0 helpful votes
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Tutto ok
April 14, 2023

Grazie. Puntuali e come da foto.
Le taglie giuste come da vostra tabella.
Sono arrivati prima del previsto

Grazie mille
Ilenia

Date of experience: April 14, 2023
Wisconsin
1 review
3 helpful votes
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Not my favorite
May 14, 2023

Not my favorite experience. The fabrics felt nice. Model pictures make it tough to see what the dress is actually like IRL. Dresses took the maximum days to be delivered. Return process is more complicated then it needs to be. It is nice that they give several options though. Responses leave much to be desired. Definitely check your Spam folder and the company should include the return ADDRESS in the initial email so customers can take action before the 'return time limit' expires.

Date of experience: April 14, 2023
Switzerland
1 review
0 helpful votes
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My dress
April 14, 2023

I received my package, I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,I received my package,

Date of experience: April 14, 2023
Washington
2 reviews
0 helpful votes
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Poor service
May 14, 2023
Updated review

I need to return the items I purchased but they are not responding to my request.

Date of experience: April 14, 2023

Fine
March 21, 2023
Previous review

Fine. But there are no skirts? And all the dresses are too long.

Date of experience: March 21, 2023
Connecticut
2 reviews
0 helpful votes
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Very Bad Customer Service
May 14, 2023

I purchased a dress that way way too short for me and I wanted to return it. It has been a couple of weeks and I'm still waiting for customer service to supply me with information to return. I have made several attempts to contact via email. I do not recommend buying from this company.

Date of experience: April 14, 2023
France
1 review
0 helpful votes
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Suivi colis
May 14, 2023

Suivi inexistant de la commande à la livraison, c'est bien dommage surtout que le silence 15 jours, c'est très long quand la carte visa est débitée!

Date of experience: April 14, 2023
New York
1 review
0 helpful votes
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Shopping
May 14, 2023

Easy shopping, pleasant customer service, low quality items.

Date of experience: April 14, 2023
Georgia
1 review
0 helpful votes
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Dean
May 14, 2023

Tried to contact numerous times to get a return address. I was just not satisfied with the purchase and wanted to return. I have yet to be sent a return address and keep getting the run around to keep the items.

Date of experience: April 14, 2023
North Carolina
1 review
0 helpful votes
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Unsatisfied
May 14, 2023

Will never buy from this company again. It's a sham!

Date of experience: April 14, 2023
Georgia
1 review
0 helpful votes
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Looks like the material may be different and the whole design of the top is different. It is like it is a knock off. Not pleased at all. It was marked down so not worth the hassle to return it, will not order from Azzlee again.

Date of experience: April 14, 2023
Florida
1 review
0 helpful votes
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Something displeased
May 14, 2023

I would love to buy more clothes, but I'm very worried about the quality

Date of experience: April 14, 2023
Virginia
1 review
0 helpful votes
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TK
May 14, 2023

Very difficult to return. Poor communication with delays. I really doubt I will ever be able to get a refund. I have never dealt with a company that had such a complex and confusing return process.

Date of experience: April 14, 2023
North Carolina
1 review
0 helpful votes
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Disappointed
May 14, 2023

Low quality fabrics. Shirts lack structure. Fit is fine. Colors more subdued than in ads.

Date of experience: April 14, 2023
California
1 review
0 helpful votes
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Fun lightweight linens
April 14, 2023

Easy-to-use. Now let's see how accurate the merchandise is.

Date of experience: April 14, 2023