I receive an email that the merchandise has been received, but it has not been received.

It takes longer that expected to receive the items but overall I am satisfied with my purchase..

Not one item they sent fit NOT ONE! Most everything was thin and see through NOT good quality at all! And I used their sizing chart $152.00 wasted. YOU CAN ONLY CONTACT THEM BY EMAIL NO PHONE. I sent email requesting a return number they counter offered with a 30% refund and I keep items I declined. I'm he. They countered with a FULL credit towards another purchase and I do t send items back I accepted THEN they sent an email saying they can only give me a 40% refund IF the items are received within 30 days of me getting them! Mind you they only sent one email per week! So by this time it was too late as this goes to CHINA! SCAM SCAM SCAM!

I would love to rate your products but I have never received my order. The tracking company you use is awful. It doesn't update.
I don't think I will order from your company again. The clothes I ordered were for a trip but they didn't arrive in time. Ordered over a month before the trip!
Email responses from customer service were several days.
Just overall very disappointed and will try for a refund but given the response time for questions, I can't see this happening fast if at all.

On 4 products one of them was the wrong size and none of them fit me. :( The size is not what is writing on the charter of size. It's smaller... So if you are not sure, you are better take de more large size...
But the quality of the rope seem very good...

Déçue. Commande passée le 25 mars et toujours rien! Je ne recommencerais plus et je vais essayer de me faire remboursée mes110euros.

I placed an order on 3/21/23 and now 1 month later I still have not received any of the items I ordered! Poor customer service. Do not shop this site!

The dresses were exactly as pictured but the sizing is a problem. The biggest problem is I'm unable to find a site to ask for a return. There are no human interaction.

I am pleased with the top and the customer service.

The ordering was very easy, and the delivery was done in a timely fashion. And the tracking was good. But I was not satisfied with the product, and I'm having difficulty returning it. The company will not send me the return address label or confirmation that I need to return it. They offered me a 30% return if I keep the item. But I do not want it, and I prefer the full return. Still waiting for the email with the return information

Have not received after several weeks! UGH!
Very disappointed!

The clothes were of great quality. However, they didn't fit do I sent a message just as directed in the request for approval to return. I have not heard anything in regards to returning the items. That's what I'm only giving 3 stars at this point.

En attente de documents pour faire le retour. Déjà transmit un e Mail le 11 avril 2023

Not Good. Having a real time trying to return something. Am trying to get my refund but
Nobody respond to e-mails.

Needed to return but they do not pay shipping which i paid when I bought item's so
They refunded 30 %.