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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
1 review
0 helpful votes
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Do not fit
May 19, 2023

1 item out of 4 fit items did not fit. The pants and two shirts (blue and grey) are either too snug or too large.

Date of experience: April 18, 2023
Missouri
1 review
0 helpful votes
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Nana
May 19, 2023

Disappointed the tops ran small and I did not receive one of the tops. The dress was very cute and fit. Very comfortable and made of cool material.

Date of experience: April 18, 2023
Kentucky
1 review
0 helpful votes
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Return
May 19, 2023

I need to return all 4 items. They do not fit. Please advise on how to return.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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Returns
May 19, 2023

You must attempt to contact customer service prior to returning through email to get approval… the issue is… after attempted two emails… no response has been made. I will happily edited this review if I can get a response… returns happen -after all- but as for now, I'm wondering if I'm being stuck with a purchase that doesn't fit. Disappointed.

Date of experience: April 18, 2023
Georgia
1 review
0 helpful votes
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Hummmm
April 19, 2023

I'm not sure about this site for buying quality items.

Date of experience: April 18, 2023
Tennessee
1 review
0 helpful votes
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Looking for a response
April 19, 2023

Both blouses were too tight across the chest for my wife so I need to send them back. I contacted AzzLee at *******@azzlee.com as instructed to initiate the return process. It is now two days later and I've heard nothing in response. I'm not feeling good about this.

Date of experience: April 18, 2023
Georgia
1 review
0 helpful votes
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Slow service, cheap dress
May 19, 2023
Updated review

Site worked fine. Can't say more because I am having computer issues.

Date of experience: April 18, 2023

Site worked fine
March 26, 2023
Previous review

Site worked fine

Date of experience: March 26, 2023
California
1 review
0 helpful votes
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Short dress not short
May 19, 2023

Shipping was a little long but it did arrive fine and the quality is pretty good just not what was depicted

Date of experience: April 18, 2023
South Carolina
1 review
0 helpful votes
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Return Problem
May 19, 2023

I ordered four items and immediately repackaged 3 of the items because I did not like the material.
I contacted Azzlee's Service to inquire about how to return (as they requested). I still have not
Heard from them despite numerous emails from me to request return instructions.

I like the fourth item which I kept.

Date of experience: April 18, 2023
North Carolina
1 review
0 helpful votes
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Dress
May 18, 2023

Horrible return policy. Won't issue full credit. Offered me $5, then $7 then $9. All a big scam

Date of experience: April 18, 2023
Maine
1 review
0 helpful votes
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Pleasantly surprised
April 18, 2023

Pretty darn good! First time I ever bought anything through a Facebook ad, and after I purchased, had a bit of buyer's remorse, thinking this wouldn't go well; but when the garments arrived, I was very pleased with them.

Date of experience: April 18, 2023
Colorado
1 review
0 helpful votes
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Not what I was hoping for
May 18, 2023
Updated review

I should have known quality would be off since prices were so good.

Date of experience: April 18, 2023

Such an easy website to shop on
March 29, 2023
Previous review

Such an easy website to shop on. Love your styles.

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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Did not receive!
May 18, 2023

I'm still waiting for my order wish I knew when I will get it.

Date of experience: April 18, 2023
Florida
1 review
0 helpful votes
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Slow shipping but nice products
April 18, 2023
Updated review

Excellent selection, cute items, and very affordable. The shipping is so slow

Date of experience: April 18, 2023

Excellent selection
March 26, 2023
Previous review

Excellent selection

Date of experience: March 26, 2023
Indiana
1 review
0 helpful votes
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Return
May 18, 2023

I need return process I'd like to return all items as soon as possible please provide steps!

Date of experience: April 18, 2023
Michigan
1 review
0 helpful votes
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Haven't received my order
May 18, 2023

Haven't received my order. I confused as to why I have gotten this review to fill out because I have nothing to review. It hasn't been delivered.

Date of experience: April 18, 2023
New Jersey
2 reviews
0 helpful votes
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Good purchase
April 18, 2023

Kept me up to date on transportation as it took longer.

Date of experience: April 18, 2023
Washington
1 review
0 helpful votes
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Very disappointed
May 18, 2023
Updated review

Praying clothes are as great as they look but has not been delivered. I reported the problem but no one has gotten back to me. Makes me wonder how trustworthy your company is and hoping I did not make a costly mistake.

Date of experience: April 18, 2023

Praying clothes are as great as they look
March 26, 2023
Previous review

Praying clothes are as great as they look

Date of experience: March 26, 2023
South Carolina
1 review
0 helpful votes
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Poor quality
May 18, 2023

Very poor quality clothing. I am trying to imitate a return and have yet to hear back from someone.

Date of experience: April 18, 2023
North Dakota
1 review
0 helpful votes
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Clothes
May 18, 2023

My shopping experience was fine, its getting the things that are small, hard to send back! I have never in my life had such trouble doing that.

Date of experience: April 18, 2023