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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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Easy to purchase
April 19, 2023

What you see is what you get. Nice clothes for a reasonable price

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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DO NOT PURCHASE FROM THEM
May 19, 2023

I bought 5 pieces, and am trying to return all of them. All very cheaply made - don't fit bodies well; cheap material. Just all-around poorly made.

In addition, I've been trying to contact them for 6 days to return the items, with no response. Their return policy is within 30 days - so taking 6+ days to even both responding to a return query (which you are required to email before returning items) is pretty problematic.

Date of experience: April 19, 2023
France
1 review
0 helpful votes
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Ok
April 19, 2023

Très bien. Je suis contente des vêtements. Je note cette marque pour d'éventuels futurs achats

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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Jennifer Spicer
April 19, 2023

Overall liked the products. Customer service is slow and shipping times were slow.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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My first purchase
May 19, 2023
Updated review

Unhappy with the bathing suit, is very pretty but uncomfortable.

Date of experience: April 19, 2023

Very easy to complete
March 29, 2023
Previous review

Very easy to complete

Date of experience: March 29, 2023
Texas
1 review
0 helpful votes
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Review
May 19, 2023

This material makes this shirt very hot! I could not wear it in the Houston summer.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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Have not received my order yet
May 19, 2023

23 days after I placed the order and has not arrived yet.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Review
May 19, 2023

One item very happy with the other not because the sizes were not right Top large bottom small

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Beaux produits
April 19, 2023

Très beaux produits, bonnes grandeurs, bonne communication avec la compagnie, je recommande.ce site.

Date of experience: April 19, 2023
Virginia
1 review
0 helpful votes
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Unsatisfactory
May 19, 2023

Merchandise was nnot pictured and is taken forever to get refunded. Email after email bargaining on 30-50 percent offers before they will send you a return address for a refund. Not easy refund as advertised

Date of experience: April 19, 2023
Tennessee
1 review
0 helpful votes
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Don't Waste Your Money
May 19, 2023

Cheaply made. Poor quality fabric. Sent the wrong size for one of the 2 items I ordered. No reply to email inquiry on how to return. Arrived late even though I paid for expedited shipping.

Date of experience: April 19, 2023
France
1 review
0 helpful votes
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Mécontente du produit
May 19, 2023

J'ai effectué cette commande en m'assurant de retour en cas de besoin.
Et aujourd'hui, je vois que ce n'est pas le cas.C'est la 1 ere fois que cela m'arrive pour une commande sur internet.

Date of experience: April 19, 2023
California
2 reviews
0 helpful votes
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Return process
April 19, 2023

The company gave options to the return policy, with detailed instructions for return

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Good
April 19, 2023

It was very good. I don't have time for anything more.

Date of experience: April 19, 2023
Nevada
1 review
0 helpful votes
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My Summer Clothes
May 19, 2023

I like what I ordered. But I was not sure the size I ordered. I ware a women's size 1X. If I order again I will need to remember what my actual size is in your size chart.

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Bad customer service,
May 19, 2023

I liked the styles and materials, BUT to small. You have 30 days to get refund BUT each email from them had missing info so you gave to email them again, and again. Then they tell you you can keep clothes get 50% refund, when there first email said full refund BUT I pay for return. If the clothes fit I wouldn't return them. So don't purchase from here.
No phone number to talk with someone only emails and they drag out them so 30 days goes buy without resolving problem.

Date of experience: April 18, 2023
California
1 review
0 helpful votes
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Happy customer
April 19, 2023

I will definitely purchase more clothes from this company. Thank you

Date of experience: April 18, 2023
Illinois
1 review
0 helpful votes
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Horrible
May 19, 2023
Updated review

Absolutely horrible! The clothes are cheaply made and not sized well, but the worst part is the customer service. I'm trying to return my items for a refund but they are trying to negotiate half of a refund only. I'm livid! I'm sending these awful items back in perfect condition, tags and all but they only want to refund half my money?!

Date of experience: April 18, 2023

Don't know yet
March 26, 2023
Previous review

Don't know yet

Date of experience: March 26, 2023
Hawaii
1 review
0 helpful votes
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Not happy
May 19, 2023

I have not received my blouse yet and it appears to br in Chicago at this time

Date of experience: April 18, 2023
South Carolina
1 review
0 helpful votes
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Customer service is horrible. Products claim theh are made in the US but they apoear to be frim China. The claim of easy returns is false advertising. Site ckaims you have to get pre authorization to return but they will never give it to you. They keeo offering to keep the clothing and they wil give you a discount coupon which does not work after multiple emais to even get the coupon code. Had to file a dispute with paypal and they have still not settled. If i could give them zero stars i would. I do not reccomend the company at all!

Date of experience: April 18, 2023