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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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This shirt is just an OK recommendation. It is not a heavy cotton, but very light weight. I hope it won't shrink when I wash it. It is straight side seams even though it looks like it flares out a little, it doesn't.
Overall satisfactory. Ordered three items and requested to return one.
I ordered two outfits - all the same size but one of the tops was so small I could hardly get it on and off. The other 3 pieces fit fine. I emailed asking how to return or exchange.
No reply yet.
I will never buy from you again and i will dissuade if anyone would like to do
Bad customer service! It was so hard to get anyone to email me back in a timely manner.
I was attracted by the great unique design of the clothing. Pricing is low which may reflect my product quality issues. The sizing carts were gritty accurate, although the fit is a bit tight. Larger sizes would have been too large. The fabric quality was poor, which will make me think twice before ordering from this company again.
My clothing did not arrive for over a month. They ran small according to their sizing chart. The material of the green dress was inferior. The dress was cut on the bias. I could not track my order or reach the company
Tried contacting then several times to initiate a return. Absolutely NO response from them.
I need to return both items as they are to short and too snug. I ordered size I would normally order. It has taken many attempts to communicate with this company about a return. Good quality clothes, just didn't fit me right.
First time order. Can't wait to see the items I ordered - now that I received the items, I need to refunded for 3 of them. Hopefully, after returning them within the time-line indicated, I will see the refund to my account.
First time order. Can't wait to see the items I ordered
The item received is not the one that is pictured. It is sized very small and doesn't have the added button feature on the front and doesn't have the cuffed sleeve. I'm very disappointed because the one pictured is beautiful. I will not be ordering anything again from this company
1 er achat sur ce site et j'en suis ravie.
Les tailles correspondent
Cute clothes but can't get a response from the company to begin the return process.
My main issue was with the sizes. The blouses all ran too small. The leggings were nice and ran true to size.
Love the look of your clothing. This is a one item experiment. Material is heavier than expected. It draped well in the advertisement. Let me wear it and get back to you. The image in the advertisement caught my eye and it is exactly as presented in your photograph.
Love the look of your clothing. This is a one item experiment. Hope it is as presented. If so you will have a repeat customer. Please do not share my contact information.
Great products size is true to fit.would recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members