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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Rhode Island
1 review
0 helpful votes
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They do not fit
April 20, 2023

Great picks, waiting to see how true to size they are larger than anticipated

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
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Customer Service is Terrible
May 20, 2023

I tried to get the return address, and the email they sent back to me implied that I didn't know how to tell if the clothes fit. I should be able to return items I don't like, just because I don't like them.

Date of experience: April 20, 2023
Oregon
1 review
0 helpful votes
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Terrible service
May 20, 2023

Was sent tracking info that never tracked package. Trying to return product. Have not gotten any response. Will never buy again from this company

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
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Sizing
May 20, 2023

Sizing is way to small. Then I wanted to exchange for larger size but am not sure how to do that. Contacted customer service and no response!

Date of experience: April 20, 2023
Ohio
1 review
0 helpful votes
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Love them all
April 20, 2023

It was great love the product and style. Would definitely buy again

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
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Long
May 20, 2023

One month between order date and receive date is too long. I suspect you are not in the USA.

Date of experience: April 20, 2023
Minnesota
1 review
0 helpful votes
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Disappointed
May 20, 2023

Took to long to deliver. The blouse was poor quality. Material to thin and definitely not permanent press.

Date of experience: April 20, 2023
Switzerland
1 review
0 helpful votes
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Commande non reçu
May 20, 2023

Je n'est toujours pas reçu ma commande que j'ai déjà payer, j'espère avoir bientôt mon paquet!

Date of experience: April 20, 2023
Missouri
1 review
0 helpful votes
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Green PANTSUIT
May 20, 2023

THEY OFFERED ME A 30 PERCENT REFUND, WHICH IS BETTER THAN SPENDING 25 DOLLORS AGAIN TO RESEND IT BACK FOR A LARGER SIZE AFTER SPENDING 45 FOR THE PANT SUIT

Date of experience: April 20, 2023
France
1 review
0 helpful votes
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Pictures are beautiful but in real life quality of article is not with the same level

Date of experience: April 20, 2023
France
1 review
0 helpful votes
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Achat de 3 tee-shirts
May 20, 2023

Lorsque que j'avais vu sur Facebook tous les vêtements, je les trouvais très bien! Or, à la réception et à l'ouverture du colis, j'ai un peu déchantée! La qualité n'a pas l'air extraordinaire! Le maintien non plus! A voir! Je ne recommanderai plus, c'est certain!

Date of experience: April 20, 2023
Portugal
1 review
0 helpful votes
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Atraso na entrega da encomenda
May 20, 2023

Até hoje não recebi a minha encomenda.
Há mais de2/ 3 semanas

Date of experience: April 20, 2023
Connecticut
1 review
0 helpful votes
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Service excellent, quality disappointing
May 20, 2023
Updated review

Service and delivery was excellent, but I was disappointed with the quality of the colors and fabric of the items I ordered.

Date of experience: April 19, 2023

Great selection and seamless checkout
March 31, 2023
Previous review

Great selection and seamless checkout

Date of experience: March 30, 2023
Michigan
1 review
0 helpful votes
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Requested return
May 20, 2023

Still waiting for reply on pants I received that are too small

Date of experience: April 19, 2023
Arizona
1 review
0 helpful votes
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Cute clothes
April 20, 2023

Great experience. Cute clothes Good fit. Recommended.

Date of experience: April 19, 2023
Washington
1 review
0 helpful votes
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Slow Delivery and lack of communication/Poor quality
May 20, 2023
Updated review

I didn't hear from this company so after two plus weeks sent asked where my order was. It came a few days later and their reply came after it was delivered. I should have known the quality would be poor because of the low price. Items really don't look like the pictures--colors not vibrant at all.

Date of experience: April 19, 2023

So far So good Will see what they look like before...
March 28, 2023
Previous review

So far So good Will see what they look like before more

Date of experience: March 28, 2023
Delaware
1 review
0 helpful votes
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Return policy
April 19, 2023

I would like to return the blouse but am finding it almost impossible to navigate the return policy. I think this is purposeful. I will no longer order from Azzlee

Date of experience: April 19, 2023
Illinois
4 reviews
0 helpful votes
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I first ordered from Azalea in February of 2023. It took forever for my order to arrive. Once the order arrived the items were of poor quality and the sizing was off. When I tried to return the order I was told I had to meet their requirements for a return. They would not accept my return and offered only a percentage of the total of the order and was told to keep the items. I have no use for clothes that I don't want or could possibly wear. In the end I accepted a full refund in store exchange. I reordered new items and again am still waiting for the order to arrive. The last order was placed in late March of 2023. So all in all I would not recommend purchasing anything from this company.

Date of experience: April 19, 2023
Minnesota
1 review
0 helpful votes
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Customer Service
May 19, 2023

Customer Service is nonexistent so I would like to return but there is no shipping label or order or return info.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Awesome Looking Clothes
April 19, 2023

This is my first time purchasing shirts from this site. Although I do love what is offered, I hate that they are all made in China. I searched the website trying to find out this information with no luck. Won't be buying anything from them again.

Date of experience: April 19, 2023