Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great picks, waiting to see how true to size they are larger than anticipated
I tried to get the return address, and the email they sent back to me implied that I didn't know how to tell if the clothes fit. I should be able to return items I don't like, just because I don't like them.
Was sent tracking info that never tracked package. Trying to return product. Have not gotten any response. Will never buy again from this company
Took to long to deliver. The blouse was poor quality. Material to thin and definitely not permanent press.
Je n'est toujours pas reçu ma commande que j'ai déjà payer, j'espère avoir bientôt mon paquet!
THEY OFFERED ME A 30 PERCENT REFUND, WHICH IS BETTER THAN SPENDING 25 DOLLORS AGAIN TO RESEND IT BACK FOR A LARGER SIZE AFTER SPENDING 45 FOR THE PANT SUIT
Pictures are beautiful but in real life quality of article is not with the same level
Lorsque que j'avais vu sur Facebook tous les vêtements, je les trouvais très bien! Or, à la réception et à l'ouverture du colis, j'ai un peu déchantée! La qualité n'a pas l'air extraordinaire! Le maintien non plus! A voir! Je ne recommanderai plus, c'est certain!
Até hoje não recebi a minha encomenda.
Há mais de2/ 3 semanas
Service and delivery was excellent, but I was disappointed with the quality of the colors and fabric of the items I ordered.
Great selection and seamless checkout
Great experience. Cute clothes Good fit. Recommended.
I didn't hear from this company so after two plus weeks sent asked where my order was. It came a few days later and their reply came after it was delivered. I should have known the quality would be poor because of the low price. Items really don't look like the pictures--colors not vibrant at all.
So far So good Will see what they look like before more
I would like to return the blouse but am finding it almost impossible to navigate the return policy. I think this is purposeful. I will no longer order from Azzlee
I first ordered from Azalea in February of 2023. It took forever for my order to arrive. Once the order arrived the items were of poor quality and the sizing was off. When I tried to return the order I was told I had to meet their requirements for a return. They would not accept my return and offered only a percentage of the total of the order and was told to keep the items. I have no use for clothes that I don't want or could possibly wear. In the end I accepted a full refund in store exchange. I reordered new items and again am still waiting for the order to arrive. The last order was placed in late March of 2023. So all in all I would not recommend purchasing anything from this company.
Customer Service is nonexistent so I would like to return but there is no shipping label or order or return info.
This is my first time purchasing shirts from this site. Although I do love what is offered, I hate that they are all made in China. I searched the website trying to find out this information with no luck. Won't be buying anything from them again.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

