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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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France
1 review
0 helpful votes
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Avis / achat
April 22, 2023

Délai de livraison correct. Articles correspondant aux photos et mensurations au guide des tailles.
Articles commandés noir et blanc. A voir sur des vêtements couleurs.
Satisfaite de mon achat;

Date of experience: April 22, 2023
Georgia
1 review
0 helpful votes
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Not really happy
May 22, 2023

Not what I expected.I wanted cotton and got polyester

Date of experience: April 21, 2023
Maryland
2 reviews
0 helpful votes
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Bad experience
May 22, 2023

Cannot get any instructions on how to return merchandise

Date of experience: April 21, 2023
Tennessee
1 review
0 helpful votes
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Where is my order?
May 22, 2023

I can't review the actual clothing because I haven't received them yet. And it looks like I won't get them in time for the purpose they were purchased - a cruise starting on May 5.

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Great selection
April 22, 2023

I appreciate having so many options to choose from. Will definitely be placing another order soon.

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Trying to return
May 22, 2023

I have been trying to reach (emailed x 3 in the past 3-4 days without a response) you to get the instructions on how to return what I bought. Both blouses are too tight for me and I want to return them!

Date of experience: April 21, 2023
New York
1 review
0 helpful votes
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Unsatisfiec
May 22, 2023

See notes below. Not happy with my return it's been weeks back-and-forth trying to get a full refund. I will now settle for 50% refund just to put this to rest.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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Impossible to make contact with this company and can't return things without doing so

Date of experience: April 21, 2023

I'll wait until it comes!
March 29, 2023
Previous review

I'll wait until it comes!

Date of experience: March 28, 2023
California
1 review
0 helpful votes
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Not the Quality Expected
May 22, 2023

Evidently no one checks these clothes. The blouse had two left sleeves! The cuff on the right had a button closure on the left of my right wrist!

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Trying to return
May 22, 2023

I need to return the items, please. I can't seem to contact anyone to help me.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Too long
May 22, 2023
Updated review

Waited too long for delivery, they messed up my order and clothes are very cheaply made…not as pictured

Date of experience: April 21, 2023

Easy website
March 29, 2023
Previous review

Easy website

Date of experience: March 29, 2023
Washington
1 review
0 helpful votes
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Disappointed
May 22, 2023

Guess I didn't read the material list well ewell enough. Pants are noisy and tops are huge and cheap.

Date of experience: April 21, 2023
Texas
1 review
0 helpful votes
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Good experience with Azzlee
April 21, 2023

I had an overall good experience with Azzlee. I was worried because I had never bought from them before, but in the end I was glad I did.

Date of experience: April 21, 2023
Minnesota
1 review
0 helpful votes
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Grey blouses
May 21, 2023
Updated review

I ordered two different grey blouses in 3X and they are both way, way too small. I need to return b oth of them, but have not received the needed information from you for me to return them yet. It has been over 48 hours, and I still have not heard back from you.

Date of experience: April 21, 2023

So far
April 1, 2023
Previous review

So far - so good

Date of experience: April 1, 2023
Florida
1 review
0 helpful votes
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Never again
May 21, 2023

Ordered in March. Never received the items to date. No way to contact company

Date of experience: April 21, 2023
West Virginia
1 review
0 helpful votes
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Shirts and pants
May 21, 2023

Trying to return one of the shirts I ordered has been very difficult. What is a very simple process with most companies, has turned into multiple emails with the service contact over the past 2 weeks and I still have no information on where to send a return. Very strange. I'm just going to keep the shirt and be out $25 bc trying to return it has been a big hassle.

Date of experience: April 21, 2023
Wisconsin
1 review
0 helpful votes
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Item not available
May 21, 2023

I waited a couple of weeks after placing my order and never received confirmation that the item was sent. I finally contacted the company. The item wasn't available (the website indicated it was available when I ordered it), and I had not been informed until I asked. I was offered either a refund or the option to select a different item. I selected a different item, which also ended up not being available. I then asked for a refund, which was processed promptly.
It would be helpful if the online store was kept up to date with the items available.

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Do not bother to contact me. You had a chance to make it right but I am not being issued a credit

Date of experience: April 21, 2023
New Jersey
1 review
0 helpful votes
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Disappointment
May 21, 2023

Probably will not see this posted. I have tried to return three of the 4 items. They have ignored my emails and someone named Lizzy wrote to me on how to return the items. I had already followed their directions on how to return and was waiting for an address so I could package and return the items in their original packaging. I was also offered a deal of keeping the items with remuneration to them. All I want to do is return the items and get my money back.

Date of experience: April 21, 2023
Utah
1 review
0 helpful votes
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Nothing fit
May 21, 2023

So far I have been on line 4 hours trying to find out how to return items!

Date of experience: April 21, 2023