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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
1 review
0 helpful votes
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Happy
April 22, 2023

Very happy with my purchase! Already looking forward to my next!

Date of experience: April 22, 2023
Missouri
1 review
0 helpful votes
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No
April 22, 2023

No comment,.,... But did not have to wait forever for delivery

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Hard ti contact
May 22, 2023

Tried 3 times to get information about exchanges and still do not have the returns address.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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Review
May 22, 2023

Long delay from time ordered - 21 days. Difficult contacting company

Date of experience: April 22, 2023
Massachusetts
1 review
0 helpful votes
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It's a scam website
May 22, 2023

They took my money and I never received my order. They don't provide a customer service number so I contacted them via email they never responded.

Date of experience: April 22, 2023
North Dakota
1 review
0 helpful votes
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Good
May 22, 2023

Very thin material but we shall see how it holds up

Date of experience: April 22, 2023
Minnesota
1 review
0 helpful votes
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I paid for expedited shipping which did not deliver timely for a vacation. Now I no longer need the merchandise. I asked for help returning and have not heard back.

Date of experience: April 22, 2023
Kansas
2 reviews
0 helpful votes
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A three star over all rating
May 22, 2023

The fabrics are quite thin. The colors are either to bright or to dark. I ordered several tops. One top was good. One I never received. It took a month for them to arrive!

Date of experience: April 22, 2023
Connecticut
1 review
0 helpful votes
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Poor quality.
May 22, 2023

Dress was poor quality fabric and did not fit. Not true to size. Very diasappointing.

Date of experience: April 22, 2023
Ohio
1 review
0 helpful votes
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Do not recommend
May 22, 2023

The quality of the items are cheap. I contacted customer service and did not get a reply at all. I'm very upset about this.

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Disappointing
May 22, 2023

This is not a reputable company. Want to return items and the emails they send you cannot respond to. I feel like I have been scammed.

Date of experience: April 22, 2023
France
1 review
0 helpful votes
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Belle collection et Bon service
April 22, 2023

Les délais sont corrects, les vêtements conformes aux attentes …. Agréablement surprise par l'application

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Not satisfied
May 22, 2023

Poor quality! Not satisfied with material. Looked like it was worth half the price.

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Stay away from Azzlee products!
May 22, 2023
Updated review

My Experience: 1. It took almost a month and much prodding to get my order 2. I received one item in the wrong color and 4 items that didn't fit. 3. When I tried to get information on how to return items I received no response. 4. I spent $111 for 5 items that are going straight to good will because not only are they all too small, but the material and workmanship are extremely cheap. I learned a good lesson. A good photographer can make really cheap and poor quality products look good enough to buy.

Date of experience: April 22, 2023

Very smooth process so far
March 27, 2023
Previous review

Very smooth process so far

Date of experience: March 27, 2023
New York
1 review
0 helpful votes
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Very difficult to initiate a return and a refund. No receipt in package. Contacted customer service, no answer several times

Date of experience: April 22, 2023
District of Columbia
1 review
0 helpful votes
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Still waiting for clothes
May 22, 2023

It's been over a month and still haven't received order.

Date of experience: April 22, 2023
Virginia
3 reviews
0 helpful votes
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Selection Great
April 22, 2023

Great selection and good prices! I will shop here again. Garments are true to size and generous around the hips.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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New size guides
May 22, 2023

I ordered the next size up on all my clothes and all were way too small. I was contacted by customer service because I want to return my items but I've yet to get the correct address to send them to for my refund.

Date of experience: April 22, 2023
Rhode Island
2 reviews
0 helpful votes
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Product
May 22, 2023
Updated review

I am a first time order no discounts!
Need to return three out of 4 items. No response from my 2 emails. Pants Large more like a medium

Date of experience: April 22, 2023

I am a first time order no discounts!
April 1, 2023
Previous review

I am a first time order no discounts!

Date of experience: April 1, 2023
New Jersey
1 review
0 helpful votes
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You get what you pay for
May 22, 2023

Very disappointed that the dress received was not the dress pictured and since it will probably cost what I paid to return, it's not worth returning. Pretty pattern was all on one side instead of centered on the front of the dress. Would not order again

Date of experience: April 22, 2023