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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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Disappointed
May 23, 2023
Updated review

Ordered for vacation and received after i got back. Over a month for delivery and I'm disappointed in quality and fit.

Date of experience: April 23, 2023

This is my very first time doing this so I hope its...
March 8, 2023
Previous review

This is my very first time doing this so I hope its not a scam.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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One item was out of stock and I received a refund. Another item I ordered was replaced without asking for something I don't like and want to return. I'm not hearing back from the company after sending several emails to them with pictures of what I ordered and what I received. Very frustrating not hearing back and getting this resolved.

Date of experience: April 23, 2023

So far so good…
March 31, 2023
Previous review

So far so good…

Date of experience: March 30, 2023
Colorado
1 review
0 helpful votes
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Disappointed
May 23, 2023

It took a long time to receive my items, but I did appreciate getting correspondence from your company so I waited and accepted the package. However when I open the package I was disappointed to see the cut of the pants that did not match the photos in the ads.

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
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Never received items
May 23, 2023

Filed report with my credit card company disputing all charges since I ordered the items a month ago and have received nothing. Purchase from Azzlee at your own risk.

Date of experience: April 23, 2023
Arizona
1 review
0 helpful votes
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Not as advertised
May 23, 2023

Not as advertised material is cheap and cannot contact for a refund

Date of experience: April 23, 2023
Australia
1 review
0 helpful votes
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Azzlee Garme
May 23, 2023

Good quality product. Very soft and comfortable.
Highly recommend.

Date of experience: April 23, 2023
France
1 review
0 helpful votes
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Correct
May 23, 2023

2 articles correspondent à la taille, 3 sont trop étroits. J attend des nouvelles du service client.

Date of experience: April 23, 2023
France
1 review
0 helpful votes
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Carful of the size
May 23, 2023

I don't recommend it because it's too difficult to return the articles and the size doesn't fit properly.

Date of experience: April 22, 2023
Alaska
1 review
0 helpful votes
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Where is my order?
May 23, 2023

I ordered from this company more than a month ago. I got a cheery email notice saying the order was on the way. Where is it?

I will not be ordering from Azzlee again!

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Will not order again.
May 23, 2023

No way or phone no. To contact regarding your order. Still no product.

Date of experience: April 22, 2023
Australia
1 review
0 helpful votes
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Getting there...
May 23, 2023
Updated review

The website is easy to navigate and the products look great. However, with the shirt I purchased unfortunately I found there were many discrepancies between what I was provided and what appeared on the webiste.

Date of experience: April 22, 2023

Good layout and images
April 2, 2023
Previous review

Good layout and images. Easy to navigate and easy to follow payment etc. Sometimes its hard to tell if items are black or navy blue, but there is no descriptor?

Date of experience: April 1, 2023
Florida
2 reviews
0 helpful votes
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I ordered $187 worth of clothes and none of them were the correct size. When I contacted Azzlee they told me I could return them, pay my own postage and the would send me 1/2 of my money back! Who does that? Them. The clothes are poorly made and from cheap polyester fabric, the photos are edited. It has been over 3 months and I still don't have any refund from them, not good business. I am so sorry I tried them.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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Review
April 23, 2023

Overall loved the clothes and. Took a while to deliver without communication. I almost thought I had been dupoed

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
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Have not received anything yet that I ordered...the dresses looked so lovely but I will never order anything like this by mail again...

Date of experience: April 22, 2023
Oregon
1 review
0 helpful votes
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First time buying here
May 23, 2023

Not quick response when trying to get shipping info. Trying to get good info on return policy and not happy with return fee I will be charged per item.
I was hoping I found my new favorite place to shop, but not sure.

Date of experience: April 22, 2023
Utah
1 review
0 helpful votes
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.
May 23, 2023

I could not get in touch with anyone to return 2 items that the size was way off. I am still trying to resolve issue.

Date of experience: April 22, 2023
Connecticut
1 review
0 helpful votes
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No as expected
May 23, 2023

Difficult to reach customer service
Shopping took a while
Cloths were nice but all fitted differently
Still trying to return the items!

Date of experience: April 22, 2023
Georgia
1 review
0 helpful votes
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Clothes run small
May 23, 2023

A better size chart is needed. I wear a small in tops and I could not fit in any of the ones I ordered, but instead gave them to my daughter who usually wears an XS

Date of experience: April 22, 2023
Illinois
1 review
0 helpful votes
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Ripped Off
April 23, 2023

Only order if you are 100% sure you will be satisfied. Returning or exchanging items is impossible. Speaking to a Azzlee representative will never happen either.

Date of experience: April 22, 2023
New York
1 review
0 helpful votes
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None
May 23, 2023

Very slow to respond to my request to return blouse

Date of experience: April 22, 2023