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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I had to click several times to remove or to put in cart. Not a very friendly site.
Ordering was easy and the delivery was fine. It's just that the quality of the product is just cheap crap.
Emails that I've sent haven't been responded to for more than two days.
Enough information to make the right size decisions
Not good so far. I have not received my item yet. Sent an email
It runs small and cheap material. You get what you pay for.
None of them looked like they did on my phone. They are cheaply made and not worth the money I spent on them. I will not be referring them to my friends. I have bought many things online and these left a lot to be desired.
I have tried and tried to get the return address and you won't send it. All the reviews say the same thing. We have alerted Facebook about this scam!
Not too bad for the first time ordering. It takes a long time to get your order.
It was easy to order and delivery was timely; I am sure I will enjoy wearing all my items.
I need return authorization for invoice # AZL**************
And invoice #AZL**************
Please send them to me asap along with the mailing address
Thank you
Margaret Wagner
*******@cox.net
*******225
It has taken way too long to get items. Won't order from them again. Over 3 weeks and still have not received.
Clothes are not true to size and the material is funky. Been trying to return my order since I received it and can not seem to get the authorization.
The clothes look ok but the fabrics are rubbish. Saving grace is they are not expensive
First order went well….I'm still waiting for my second order to ship…it has already been billed to my credit card. I had to reorder it as my bank called to confirm, and it was not processed. I used a different card to reorder. It is still showing in my account as On Hold. I hope it does not get duplicated.
The quality of some of the items received are not the best. Price is inexpensive so….
Prompt delivery though!
Great selection. Sizes vary so need to watch size chart. Nice summer clothing! I will be ordering again soon.
Like the style. I took it to my seamstress and she shortened the outfit to fit my 5 ft 3 in frame. I wore sparkling silver shoes and this completed the outfit
My experience with these companies make is challenging to ask for an exchange
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members