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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
1 review
0 helpful votes
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$#*! show
May 25, 2023

Not what I expected from all of the reviews. I need to return items. The website says to email *******@azzlee.com which I have done multiple times and have gotten NO response.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Not my best purchase
May 25, 2023

Too forever to arrive and not what I expected very cheap

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Nice top. A little bulkier than it looked in the photo.

Date of experience: April 25, 2023
Ohio
1 review
0 helpful votes
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I still don't have my order.
May 25, 2023

I still have not received this order. I have emailed twice and have received nothing.

Date of experience: April 25, 2023
Minnesota
1 review
0 helpful votes
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Easy...
April 25, 2023

Very cute, great print, not the best material BUT will be fun to wear around my own house and on our beach. Thank you.

Date of experience: April 25, 2023
Kentucky
1 review
0 helpful votes
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Terrible return policy
May 25, 2023

I will never buy from them again. I felt like a criminal trying to return the items. I was going to have to pay shipping both ways; the items had to be evaluated for wear prior to receiving a refund. They offered that if I kept the items, they would issue me a gift card to their store for the purchase amount or a small percentage refund. It felt like a racket. Worst online shopping experience yet.

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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IMPOSSIBLE to get Refund!
May 25, 2023

I ordered 2 sizes of the pants I wanted for a trip, trying to return the size I don't need, followed all steps in their refund process, including providing all details about the order. Started the process almost 2 weeks and 5 emails ago and to date. The only response I have received was an email after a full week giving me all the options I have if I want to keep the pants, but failing to provide me with the required information in order to be able to send the return back to them. I responded to that email declining their options and asking them to please provide me with the needed information so that I can properly return these within their 30 day limit and it's a week later and no response at all. It seems clear to me that they are trying to run out the clock on the 30 days and not have to refund me for this product. While the pants were nice, I would not order from this company again!

Date of experience: April 25, 2023
Texas
1 review
0 helpful votes
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Great Selections
April 25, 2023

Loved all of the items purchased except the sizing on the Loose Pants. I would recommend getting a size larger to appreciate the looseness.

Date of experience: April 25, 2023
Colorado
1 review
0 helpful votes
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Two out of three - excellent!
April 25, 2023

Just one shirt ran much smaller than I expected. Love the other two!

Date of experience: April 25, 2023
Massachusetts
1 review
0 helpful votes
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Poor delivery
May 25, 2023

Patience is what you need with receiving products with this company

Date of experience: April 25, 2023
France
1 review
0 helpful votes
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I don´t understand your question
April 25, 2023

Very good!
I don´t understand very well your question, I don´t Know write in english
Thé cloches are very beautiful!

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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Not the right size
April 25, 2023
Updated review

Bought a few tops but were not the right fit. I have requested a return on all items. Thanks

Date of experience: April 24, 2023

Easy shopping and checkout
April 5, 2023
Previous review

Easy shopping and checkout

Date of experience: April 4, 2023
Arizona
1 review
0 helpful votes
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Lost my business
May 25, 2023

I asked to exchange my order for a different size and was told I would have to pay to return it or pay an additional $45 to get the order in the new size. I asked to pay the $45 but never heard back. I won't be shopping with Azzlee again.

Date of experience: April 24, 2023
New York
1 review
0 helpful votes
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Satisfied
May 25, 2023

Never recieve the bottom to the Orange set only the top...can I please have that piece...over-all satisfied

Date of experience: April 24, 2023
Alabama
2 reviews
0 helpful votes
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Disappointing customer service
May 25, 2023

The website is user friendly to place an order but not to return items.

Date of experience: April 24, 2023
Hawaii
1 review
0 helpful votes
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Ordered these items and still have not received them. Bought them for a vacation and leaving in 5 days.

Date of experience: April 24, 2023
Georgia
2 reviews
0 helpful votes
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VERY DISAPPOINTED
May 24, 2023

Lack of timely customer service. I have done my due diligence, but they have not.

Date of experience: April 24, 2023
Colorado
1 review
0 helpful votes
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Azzlee
May 24, 2023

It took longer than I expected to receive my order (3 weeks). The clothes I chose to keep are pretty, I thought from the pictures the fabrics were cotton a little disappointed in the fabrics but will keep 3 of the 5 items

Date of experience: April 24, 2023
California
2 reviews
0 helpful votes
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Not satisfied
May 24, 2023

Sizes are not as stated or as shown on size chart.

Date of experience: April 24, 2023
Washington
1 review
1 helpful vote
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Is this a scam company?
May 24, 2023

I placed an order almost a month ago. They charged me but I never received my products. When I tried to contact them to track my order, their website doesn't let you use the "track your order" button. They provide no phone numbers. They only replied through their customer service email and directed me back to their website or to another tracking site that doesn't work either. Very sorry I didn't receive my products because the pictures make their clothing look very attractive.

Date of experience: April 24, 2023